Shift Leader
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Sully's Steamers Gainesville
GA
Summary
The Shift Leader is responsible for overseeing daily restaurant operations, ensuring high-quality food preparation, and maintaining service standards. They also manage staff performance, enforce safety protocols, and handle guest complaints to ensure a positive dining experience.
Job Description
Benefits:
- Travel opportunities
- Great tips
- Advancement opportunities
- Free meals
- Flexible schedule
- Paid time off
- Free uniforms
Company Overview
Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals.
Job Summary
The Shift Leader is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager/AGM.
Responsibilities
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Responsible for ensuring consistent, high-quality food preparation and service.
- Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
- Provide direction to employees regarding operational and procedural issues.
- Follow up with employees on assigned tasks and monitor training of employees during shifts.
- Develop employees by providing ongoing feedback and establishing performance expectations.
Qualifications
- Knowledge of computers (MS Word, Excel, Google Suite).
- Proficient in the following dimensions of restaurant functions: food planning and preparation, security, company policies and procedures, and personnel management.
- Must possess a valid driver's license.
- Must be eligible to work in the United States.
- Must be willing to submit to a background check.
This isn’t your ole’ plain bagel and cream cheese kind of shop. At Sully’s, we believe the world’s best sandwiches let off steam. Steamers packed with fresh, delicious ingredients melted together into an explosion of flavor. That kick back, take-a-load-off kind, the “Man, that hit the spot” kind. That’s what Sully’s is all about, so come in, eat up, and let off a little steam.
Founded
2013
Company size
51-200 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Greenville, South Carolina
This isn’t your ole’ plain bagel and cream cheese kind of shop. At Sully’s, we believe the world’s best sandwiches let off steam. Steamers packed with fresh, delicious ingredients melted together into an explosion of flavor. That kick back, take-a-load-off kind, the “Man, that hit the spot” kind. That’s what Sully’s is all about, so come in, eat up, and let off a little steam.
Founded
2013
Company size
51-200 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Greenville, South Carolina
