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$17/hr 26d ago

Shelter Worker/Resident Assistant - Women's Shelter (On Call)

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The Salvation Army Eastern Territory

NY

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Summary

The Resident Assistant provides support to shelter residents while maintaining a safe and hospitable environment. Responsibilities include monitoring facility activities, conducting security rounds, and performing administrative tasks such as electronic intakes and log maintenance.

Job Description

Overview

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to Hope House residents and create a hospitable and safe environment in the shelter. On Call Residents must agree to work at least one 8-hour shift per month, and cover at least 3 Salvation Army holidays throughout the calendar year.

Responsibilities

  • Provide support to shelter residents.
  • Monitor the activities of the residents within the shelter environment. Complete daily Shift log checklist during your shift. Review and record the Communication Log each shift.
  • Conduct security wanding upon resident admission, as well as random wand checks.
  • Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.
  • Make referrals to alternative emergency shelter providers when Program beds are unavailable.
  • Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner.
  • Check your individual work email daily.
  • Attend and participate in monthly Staff meetings/Resident meetings.
  • Attend relevant In-Service training/conferences, as requested.
  • Complete all mandatory training (in-person and online) in a timely manner.
  • Clean linens, maintain cleanliness of the facility (inside and perimeter).
  • Other duties as assigned.

    • Qualifications

  • Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred.
  • Crisis intervention, interpersonal and communication skills needed.
  • Ability to work in a continually changing and challenging environment.
  • Flexibility in personal work schedule. Must be available for relief hours as needed.
  • Basic computer skills required for completion of intakes, time sheets, email, daily logs.

    • About the company

    The Salvation Army Eastern Territory

    Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services. By providing food for the hungry, emergency relief for disaster survivors, rehabilitation for those suffering from substance abuse, and clothing and shelter for people in need, The Salvation Army is doing the most good at our more than 6,400 centers of operation around the country. In 2024, Forbes ranked The Salvation Army 6th in its list of America’s Top 100 Charities. And in 2021, The Chronicle of Philanthropy ranked The Salvation Army 2nd on its list of “America’s Favorite Charities.”

    Founded

    1865

    Company size

    1,001-5,000 employees

    Industry

    Non-Profit Organizations and NGOs

    Org type

    Nonprofit

    Headquarters

    West Nyack, New York

    About the company

    The Salvation Army Eastern Territory

    Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services. By providing food for the hungry, emergency relief for disaster survivors, rehabilitation for those suffering from substance abuse, and clothing and shelter for people in need, The Salvation Army is doing the most good at our more than 6,400 centers of operation around the country. In 2024, Forbes ranked The Salvation Army 6th in its list of America’s Top 100 Charities. And in 2021, The Chronicle of Philanthropy ranked The Salvation Army 2nd on its list of “America’s Favorite Charities.”

    Founded

    1865

    Company size

    1,001-5,000 employees

    Industry

    Non-Profit Organizations and NGOs

    Org type

    Nonprofit

    Headquarters

    West Nyack, New York