ServiceNow Application Architect

Koniag Data Services, LLC (KDS), a Koniag Government Services company, is seeking an experienced ServiceNow Application Architect to support KDS and our government customer. This position is Remote.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.  

The ServiceNow Application Architect will be responsible for:

• Architect and Design Solutions: Define and implement ServiceNow architecture standards, ensuring alignment with business objectives and IT strategy. Evaluate deployed applications to identify opportunities for improvement.
• Platform Administration: Support administration of the platform including authority-to-operate (ATO), instance patching, upgrades, environment clones and MID server management.
• Recommend Solutions: Using expert knowledge of platform capabilities, combined with observations of how the client is using the platform, recommend and document solutions for client consideration that align with product entitlements and business objectives.
• Implement Solutions: Perform hands-on development to deliver solutions spanning both out of the box and custom applications.
• Grow the ServiceNow Practice: Support business development opportunities with subject matter expertise in the form of solutioning or proposal writing and support fellow practitioners within the ServiceNow Community of Practice.

Preferred Skills/Experience:

• Minimum of bachelor’s degree and five-plus years of experience in ServiceNow development or equivalent expertise.
• Experience with IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), Security Operations (SecOps), custom application development, and ServiceNow’s Next UI workspaces.
• Experience with ServiceNow’s Now Assist and/or Agentic AI capabilities desired.
• Experience with Now Mobile and/or Mobile Agent desired.
• Experience with systems integration is expected.
• Ability to obtain a Public Trust Clearance.
• ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA) certifications preferred.

Professional Skills:

• Must have excellent written and oral communications skills.
• Must have experience demonstrating solutions or capabilities to senior leaders.
• Must be comfortable working in a fast-paced, matrixed team environment, with a client-centric culture, and an environment of high performers.
• Must be able to multi-task and shift priorities as needed.
• Must be able to work effectively with numerous stakeholder types and bring a group to consensus

Our Equal Employment Opportunity Policy:

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.  

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.  

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com. 

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352