Service Technician - Class C

Job Details: Job Location: Peterbilt of Norfolk - Norfolk, NE, Education Level: High School, Salary Range: Undisclosed, Job Category: Skilled Labor - Trades, The Service Technician- Class C is responsible for performing basic maintenance, inspections, and entry-level repairs on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and efficient manner. This position operates under close to moderate supervision and is considered an entry-level technician role. The Service Technician- Class C is expected to develop foundational mechanical and diagnostic skills while supporting shop productivity, quality workmanship, and customer uptime. 

The "Major Duties and Responsibilities" listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs.

Major Duties and Responsibilities

Maintenance and Basic Repairs

Perform routine maintenance and basic mechanical repairs on medium-duty and heavy-duty trucks
Assist in inspections and preventative maintenance services
Replace basic components such as filters, belts, and other wear items
Assist senior technicians with complex repairs

Diagnostics Support

Assist in diagnosing basic mechanical and electrical issues
Use diagnostic tools and software under supervision
Learn to identify potential issues and communicate findings

Work Execution and Quality

Complete assigned tasks accurately and efficiently
Read and understand repair orders and follow instructions
Maintain productivity standards appropriate for experience level
Communicate repair status and additional needs to service advisors or management

Safety and Compliance

Follow all safety policies, procedures, and OSHA requirements
Keep work area clean, organized, and properly maintained
Properly use and maintain tools, equipment, and personal protective equipment
Maintain awareness of environmental and safety hazards in the shop
Participate in required training and certification programs
Ensure all work is performed in compliance with Company and regulatory standards

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge, skills, and abilities listed below are representative of those required. This position involves hands-on work in a shop environment, including frequent use of tools, equipment, and machinery. Employees are required to stand, walk, bend, lift, and work in various conditions, including exposure to noise, fumes, and moving mechanical parts. Lifting up to 50-100 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education

High school diploma or GED required
Technical school or diesel technology training preferred
Basic to intermediate computer skills required, including the ability to learn diagnostic software and service systems

Skills Required

Basic mechanical aptitude with a strong willingness to learn and develop technical skills
Ability to read and interpret repair orders and follow instructions
Effective written and verbal communication skills
Basic mathematical skills for measurements and calculations
Problem-solving skills with the ability to recognize when to seek assistance
Ability to use basic shop tools, equipment, and diagnostic systems with guidance
Ability to manage time and complete assigned tasks efficiently
Strong attention to detail and commitment to quality work
Ability to work collaboratively with other technicians and supervisors

Certificates, Licenses, and Registrations

CDL preferred but not required. With a valid CDL, must be able to meet Company insurability requirements

Travel

Occasional travel to other Company locations or trainings may be required

Midwest Peterbilt Group Benefits

Health, Dental, and Vision Insurance
Flex Spending Accounts (FSA)
401(k) with Employer Matching
Paid Holidays and PTO
Tool Insurance
Life Insurance
Hospital and Critical Care Plans
Short and Long-term disability programs
IDShield and LegalShield Services

Additional Job Board Information

Midwest Peterbilt Group is an equal opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws

Company Information

Founded in 1954, Sioux City Truck Sales, Inc. has grown from a small Diamond-T Truck dealership into the exclusive Midwest Peterbilt Group (MPG), a network of Peterbilt truck dealerships across Iowa and Nebraska with locations in Sioux City, Des Moines, Council Bluffs, Norfolk, Lincoln, Omaha, and O'Neill. We offer premium trucks, parts, and service as well as wreck repairs and restoration services through MPG Collision Centers, Inc. (MPG CCI). And, we provide educational opportunities through the Midwest Diesel Tech Academy (MDTA).