Service Technician
Boost your chances before you apply.
RCI Doors
Charlotte, NC, US
Summary
The technician is responsible for installing, repairing, and maintaining commercial doors, dock equipment, and access control systems across various industrial and retail sites. They must also perform safety inspections, manage service calls via mobile software, and maintain company equipment.
Job Description
Experienced Commercial Door Technician
Full-Time • Monday–Friday, 7:00 AM–5:00 PM • Field Position, Dispatched from Home
About the Role
RCI Doors is seeking a reliable, experienced Commercial Door & Dock Service Technician to service customers throughout the area. This is a remote field position dispatched from home, responsible for diagnosing, repairing, installing, and maintaining commercial and industrial doors and dock equipment.
We install, service, and repair a wide range of equipment — from overhead sectional and rolling steel doors to loading docks, hollow metal doors, glass storefronts, gates, and access control systems. No two days are the same!
We’ll provide you with a company service truck, hand and power tools, uniforms, and a supportive team that values safety, skill, and reliability.
What You’ll Be Doing
- Installing, servicing, and repairing commercial and industrial doors and dock equipment
- Completing fire door and automatic door inspections in accordance with safety and compliance standards
- Performing preventative maintenance to ensure proper door and equipment operation
- Troubleshooting electrical, mechanical, and access control systems
- Reading blueprints and following installation specifications
- Working in commercial, industrial, and institutional settings including warehouses, manufacturing facilities, retail spaces, and office buildings
- Using mobile dispatch software to manage job details, service calls, and customer updates
- Communicating clearly and professionally with customers and coworkers
- Maintaining tools, equipment, and company vehicles in top condition
- Following all safety procedures on every job.
Experience with storefront systems, hollow metal doors, or automatic pedestrian doors is a major plus!
What We’re Looking For
- 3–5 years of experience in the door, construction, or a related industry
- Strong mechanical aptitude and problem-solving skills
- Comfortable working from ladders, lifts, and at various job sites
- Ability to lift up to 50 lbs
- Dependable, customer-focused, and professional
- Basic computer/iPad skills and comfort using mobile apps
- Valid driver’s license with a clean driving record
- Must pass a background check, drug screen, and physical
Why You’ll Love Working Here
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan
- Paid Holidays and PTO
- Boot Reimbursement Program
- Ongoing training and certification opportunities through vendor and safety programs
- Company service truck, tools, and uniforms provided
If you’re dependable, mechanically skilled, and ready to work with a company that values craftsmanship, professionalism, and growth — apply today and build your career with RCI Doors!
Formerly Asheboro Doors, RCI Doors has been earning its stellar reputation for sales, service, installation and preventive maintenance of commercial and residential garage doors, overhead doors, entry doors, fire-rated doors, security doors, counter shutters, mall grilles, garage door springs, fabric doors for clean rooms and freezers, dock equipment and door openers - for over 30 years.
Founded
1992
Company size
11-50 employees
Industry
Facilities Services
Org type
Privately Held
Headquarters
Asheboro, North Carolina
Formerly Asheboro Doors, RCI Doors has been earning its stellar reputation for sales, service, installation and preventive maintenance of commercial and residential garage doors, overhead doors, entry doors, fire-rated doors, security doors, counter shutters, mall grilles, garage door springs, fabric doors for clean rooms and freezers, dock equipment and door openers - for over 30 years.
Founded
1992
Company size
11-50 employees
Industry
Facilities Services
Org type
Privately Held
Headquarters
Asheboro, North Carolina