Service Specialist - AI Data Center
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Computacenter AG & Co. oHG
US
Summary
The Service Specialist will drive IT services revenue by engaging with customers through a consultative sales approach to develop complex technical solutions. They will collaborate with pre-sales engineering and solution architects to manage the end-to-end delivery of infrastructure projects.
Job Description
About the role
The IT Services Sales Consultants are empowered to grow and improve customer relationships. They work to find opportunities within their current customer base and find the benefits from the several marketing activities sponsored by Computacenter to grow their book of business. They engage face-to-face with customers through a consultative sales approach to develop business plans to satisfy the needs of the customer. This role is focused on network and data center enterprise infrastructure services.
What you'll be doing
- Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Driving opportunities and deals including bringing in the right people and expertise.
- Focusing on increasing IT services revenue.
- Providing oversight for pre-sales deals (engaging the Solution Architects & Post-Sales Team as needed).
- Collaborating with the Pre-Sales Engineering Teams to develop final quotes and proposals.
- Attending customer opportunity / strategy meetings to understand and articulate business and technical strategy for the company and customer.
- Working with peers to advise and recommend on future technology and services.
- Researching technology and promoting Computacenter’s offerings.
- Engaging in and managing customer demonstrations and Proofs of Concept
- Playing a pivotal role in ensuring end to end delivery to client.
- Embrace and support Computacenter’s mission and core values.
What you have
- Bachelors degree or equivalent in work experience.
- 5-7 years’ experience selling IT services with a proven track record of success.
- Minimum of 3 years of sales experience specifically in selling IT services.
- Legally eligible to work in the United States.
- Experience with IT service delivery lifecycle and methodologies
- Understanding and knowledge of IT trends and business needs.
- Ability to develop and maintain client engagements/relationships.
- Ability to design in-depth, complex technical solutions.
- In-depth knowledge of IT Infrastructure technology and its business application
- Excellent communication and presentation skills, with the ability to present at large internal and external audiences and at board level.
What you can expect
There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us
