Service Operations Specialist
Boost your chances before you apply.
Marvin
MN
Summary
The Service Operations Specialist serves as the primary point of contact for dealers, providing technical, system, and program support. They are responsible for managing Salesforce cases, processing reimbursements, and delivering training to ensure dealer success.
Job Description
Job Overview
The Service Operations Specialist, Compliance plays a key role in supporting safe, compliant, and efficient operations across Service Operations markets. Working closely with Operations, Safety, Legal, and other business partners, this role helps ensure regulatory requirements are met while driving consistency, reducing risk, and supporting operational excellence.
If you're passionate about problem-solving, building relationships, and helping teams succeed through smart, effective compliance practices, we'd love to hear from you.
This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.
Highlights of your role
- Partner with Service Operations leaders to ensure compliance with federal, state, and local regulations across multiple markets.
- Manage licensing, certifications, permits, and regulatory requirements that support field operations and business continuity.
- Lead compliance audits and assessments, identifying opportunities to strengthen processes and mitigate risk.
- Develop and deliver compliance and safety training that equips employees with the knowledge and tools to succeed.
- Support key operational programs, including Penske, Motive, and WEX, while driving consistency and operational effectiveness.
You're a good fit if you have (or if you can)
- Experience supporting compliance, operations, safety, risk management, or a related business function.
- Strong communication and relationship-building skills, with the ability to collaborate across teams and influence positive outcomes.
- The ability to balance multiple priorities while maintaining a high degree of accuracy and attention to detail.
- Confidence interpreting regulations, identifying risks, and recommending practical business solutions.
- A proactive mindset and passion for continuous improvement, accountability, and operational excellence.
Also want to make sure you have
- 3+ years of experience in compliance, operations, safety, project coordination, or a related field.
- Experience working with audits, licensing, permitting, regulatory requirements, or compliance programs.
- Proficiency with Microsoft Office and business systems used for reporting, recordkeeping, and operational support.
- Strong analytical and problem-solving skills with the ability to make sound business recommendations.
- Bachelor's degree in Business, Operations, Compliance, Safety, or a related field preferred; equivalent experience will be considered.
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [email protected].
Compensation
$33.00 to $38.00 per hour, based on experience
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At Marvin, we’re driven to help customers find inspiration and create spaces designed around the way they live. We’re a fourth-generation family-owned and -led business headquartered in Warroad, Minnesota, with more than 7,000 employees across 16 cities in North America. The Marvin portfolio of products for builders, architects, and homeowners is designed to provide exceptional solutions for any project, with a focus on helping people make space for what matters to them. Our products are distributed nationally through a network of independent dealers and are also exported internationally. The product collections include the Signature, Elevate, and Essential lines, which offer an extensive selection of made-to-order window and door solutions, as well as Infinity Replacement Windows, providing homeowners with a premier line of replacement windows, sold and installed by local professionals. Our portfolio also includes TruStile Doors, the leading manufacturer of made-to-order architectural interior doors and Coastline, a leading manufacturer of impact-resistant windows and doors for residential and commercial construction. Since the company’s inception, Marvin has earned a reputation as an innovator and industry thought leader.
Founded
2020
Company size
5,001-10,000 employees
Industry
Wholesale Building Materials
Org type
Privately Held
Headquarters
Warroad, MN
At Marvin, we’re driven to help customers find inspiration and create spaces designed around the way they live. We’re a fourth-generation family-owned and -led business headquartered in Warroad, Minnesota, with more than 7,000 employees across 16 cities in North America. The Marvin portfolio of products for builders, architects, and homeowners is designed to provide exceptional solutions for any project, with a focus on helping people make space for what matters to them. Our products are distributed nationally through a network of independent dealers and are also exported internationally. The product collections include the Signature, Elevate, and Essential lines, which offer an extensive selection of made-to-order window and door solutions, as well as Infinity Replacement Windows, providing homeowners with a premier line of replacement windows, sold and installed by local professionals. Our portfolio also includes TruStile Doors, the leading manufacturer of made-to-order architectural interior doors and Coastline, a leading manufacturer of impact-resistant windows and doors for residential and commercial construction. Since the company’s inception, Marvin has earned a reputation as an innovator and industry thought leader.
Founded
2020
Company size
5,001-10,000 employees
Industry
Wholesale Building Materials
Org type
Privately Held
Headquarters
Warroad, MN