Service Manager
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SCOTT EQUIPMENT COMPANY LLC
Little Rock, AR, US
Summary
The Service Manager is responsible for directing all aspects of the construction equipment service department and driving new business growth. They must also coordinate inter-departmental activities while ensuring compliance with safety regulations and monitoring departmental financial performance.
Job Description
Job DetailsJob Location: Little Rock, AR - Mabelvale, AR 72209-5838Since 1939, Scott has been family owned and proud to represent the world’s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!
Our founder believed that “People are Important” and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.
Company Paid Benefits
Life Insurance
Long-Term Disability
Short Term Disability for employees with 10 years or more of tenure
Emergency Travel Assistance Program including ID theft protection
Employee Assistance Program
Paid Time Off tiered based on tenure
Paid Holidays
Wellness program with generous rewards
Discretionary profit sharing
Partially company paid benefits
Shared cost of health insurance with substantial employer contribution
401K plan with an employer match on the first 6% an employee contributes
Available Benefits
Dental
Vision
Accident Insurance
Critical Illness
Hospital indemnity
Flexible Spending Account
Short Term Disability
Voluntary Life
Training
On the Job training
In person and online manufacturer training
Scott Equipment University, a resource for safety, skills and career development training
Additional benefits
Prescription Safety Glasses Reimbursement (based on position)
Boots reimbursement (based on position)
Job Description:
This individual is responsible for efficiently managing and directing all aspects of the construction equipment service department and creating new business while maintaining a customer relationship with current customers. This individual will also coordinate activities and cooperate with other departments of the dealership to best serve the needs of the customer and employees. Responsibilities will also include adhering to safety regulations in and out of the service shop and monitoring departmental revenue and expenses.
QualificationsPrevious supervisory/management experience
Industry and/or aftermarket service support experience
Strong customer service skills
Excellent oral and written communication skills
Strong computer skills
Since 1939, Scott has been proud to represent the world’s finest makers of construction equipment, cranes and forklifts. With more than 200 factory-certified technicians, Scott provides quality repairs backed by a service guarantee for all construction equipment manufacturers, including Volvo, Toyota, Case and more. Scott has close to a $10 million parts inventory. Most fast-moving parts are kept in stock for the brands we represent at each location.
Founded
1939
Company size
501-1,000 employees
Industry
Construction
Org type
Privately Held
Headquarters
Monroe, LA
Since 1939, Scott has been proud to represent the world’s finest makers of construction equipment, cranes and forklifts. With more than 200 factory-certified technicians, Scott provides quality repairs backed by a service guarantee for all construction equipment manufacturers, including Volvo, Toyota, Case and more. Scott has close to a $10 million parts inventory. Most fast-moving parts are kept in stock for the brands we represent at each location.
Founded
1939
Company size
501-1,000 employees
Industry
Construction
Org type
Privately Held
Headquarters
Monroe, LA