Service Concierge | Base + Commission - Ron Tonkin Toyota
Boost your chances before you apply.
Gee Automotive Companies
Portland, OR, US
Summary
The Service Concierge is responsible for greeting customers, scheduling service appointments, and staging vehicles in the repair area. They also assist service advisors with booking repair orders and providing general support to ensure a smooth customer experience.
Job Description
Job Details: Job Location: Tonkin Toyota - Portland, OR, Salary Range: $40000.00 - $50000.00Commission/year, Job Category: Service, Looking for a long‑term career opportunity where you can build valuable skills, work in a fast‑paced environment, and grow with a supportive team? We’re hiring a Service Concierge in the Portland metro area for our modern, always‑busy dealership. This entry‑level role is a great fit for someone with a strong customer service background who takes pride in helping others and wants a path for growth and development.
As a Service Concierge, you’ll be on the front lines of the customer experience—providing top‑notch service to our service guests and supporting our Service Advisors throughout the day in a state‑of‑the‑art facility.
Why Join the Tonkin Family of Dealerships?
Legacy of Trust – Join a respected, locally owned dealership with deep roots in the community and a reputation for fairness and excellence
Top-Tier Training & Growth – Take advantage of Toyota’s world-class training programs and clear career paths in sales, service, or management
Unbeatable Benefits – Enjoy competitive pay, health coverage, retirement plans, and exclusive employee discounts on vehicles and services
Award-Winning Culture – Thrive in a supportive, team-driven environment that celebrates success and encourages work-life balance
Future-Forward Products – Represent Toyota’s industry-leading lineup, including hybrids and cutting-edge tech, for a customer base that trusts the brand
At Ron Tonkin Toyota, we’re more than Oregon’s premier Toyota dealership—we’re a family-owned business built on integrity, innovation, and a commitment to our employees’ success. For decades, we’ve set the standard for automotive excellence in Portland, and we’re looking for driven, customer-focused professionals to join our winning team.
Service Concierge Job Responsibilities
Greet and assist service customers with check-ins
Staging vehicles in the service repair area
Answer inbound service calls and schedule appointments
Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing
Other duties that may arise in the service department
Service Concierge Benefits and Compensation
Commission-based, up to $24 per hour.
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
Qualifications: Service Concierge Qualifications
High School Diploma or Equivalent
Driver’s License
Prior Customer Service Experience
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you’re ready to start a rewarding career and make a real impact, we want to meet you—Apply now!
Ron Tonkin claims he was born with gas in his veins. Because of that passion, the Tonkin family has been providing Portland families with cars and trucks for nearly half a century. Since 1960 with one Chevy store, the Tonkin family now owns 14 auto dealerships and one exotic Italian motorcycle store - Motocorsa.
Acura, Chevrolet, Dodge, Ferrari, Fisker, Honda, Hyundai, KIA, Lotus, Maserati, Mazda, Nissan, Scion, Toyota along with Aprilia, Ducati, and MV Agusta are the chosen new brands the Group offers. Of course there is a wide selection of used cars available and TonkinGreen to assist with the selection of “green cars” such as hybrids, diesels, and high mpg offerings. Ron is still quite active in the business, while sons Ed and Brad manage all levels of the corporation. The Tonkins are most certainly known for their “Love of Cars” and also for their love of the Portland Metropolitan community. The Kidney Association, Doernbecher Hospital, The Make-a-Wish Foundation, The United Way, Metropolitan Family Service and the Oregon School Foundations, are but a few of the agencies that have felt the impact of the generous spirit of this family-owned company.
The Ron Tonkin Family of Dealerships is Oregon's 17th largest private employer and was voted "One of the Best 100 companies in Oregon to Work For" as well as one of "The 100 Best Green Companies." The family-owned business is a Portland icon and has been outfitting the Pacific Northwest in automobiles for nearly 50 years.
The Ron Tonkin Family of Dealerships can be found all over the Internet on sites such as Cars.com, Oregonlive.com, Myspace and AutoTrader.com
Founded
1983
Company size
1,001-5,000 employees
Industry
Transportation and Logistics
Org type
Privately Held
Headquarters
Liberty Lake, Washington
Ron Tonkin claims he was born with gas in his veins. Because of that passion, the Tonkin family has been providing Portland families with cars and trucks for nearly half a century. Since 1960 with one Chevy store, the Tonkin family now owns 14 auto dealerships and one exotic Italian motorcycle store - Motocorsa.
Acura, Chevrolet, Dodge, Ferrari, Fisker, Honda, Hyundai, KIA, Lotus, Maserati, Mazda, Nissan, Scion, Toyota along with Aprilia, Ducati, and MV Agusta are the chosen new brands the Group offers. Of course there is a wide selection of used cars available and TonkinGreen to assist with the selection of “green cars” such as hybrids, diesels, and high mpg offerings. Ron is still quite active in the business, while sons Ed and Brad manage all levels of the corporation. The Tonkins are most certainly known for their “Love of Cars” and also for their love of the Portland Metropolitan community. The Kidney Association, Doernbecher Hospital, The Make-a-Wish Foundation, The United Way, Metropolitan Family Service and the Oregon School Foundations, are but a few of the agencies that have felt the impact of the generous spirit of this family-owned company.
The Ron Tonkin Family of Dealerships is Oregon's 17th largest private employer and was voted "One of the Best 100 companies in Oregon to Work For" as well as one of "The 100 Best Green Companies." The family-owned business is a Portland icon and has been outfitting the Pacific Northwest in automobiles for nearly 50 years.
The Ron Tonkin Family of Dealerships can be found all over the Internet on sites such as Cars.com, Oregonlive.com, Myspace and AutoTrader.com
Founded
1983
Company size
1,001-5,000 employees
Industry
Transportation and Logistics
Org type
Privately Held
Headquarters
Liberty Lake, Washington