Service Advisor/Service Writer
Boost your chances before you apply.
Midas - Touch of Gold
Merrillville, IN, US
Summary
The Service Advisor is responsible for greeting customers, scheduling appointments, and performing vehicle walkarounds to provide accurate estimates. They also support daily shop operations, drive sales, and ensure customer retention across multiple locations.
Job Description
Benefits:
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
🚗 Service Advisor / Service Writer – Hiring Now
Midas | Hourly + Bonus | Leadership Opportunity
🚨 Interview Today – Start Immediately
Are you great with customers, organized, and driven to succeed?
We're looking for a Service Advisor who can help drive sales, deliver an exceptional customer experience, and support operations across multiple locations when needed.
This is more than a typical service writer position. We're looking for someone who wants to grow, lead, and eventually have the opportunity to run a store.
🔥 What You'll Do
- Greet customers and build trust
- Answer phones and schedule appointments
- Perform vehicle walkarounds and review inspection results
- Build estimates and present recommendations
- Follow up on declined work and customer concerns
- Help drive sales and customer retention
- Support daily shop operations
- Assist multiple locations as business needs require
- Help ensure processes are followed and goals are achieved
👊 What We're Looking For
- Automotive service writing experience preferred
- Strong sales and customer service skills
- Ability to communicate confidently with customers
- Organized, detail-oriented, and process-driven
- Leadership mindset with a desire to grow
- Flexible and willing to support multiple locations
- Automotive knowledge and repair experience a plus
💰 What You Get
- Hourly pay plus performance bonuses
- Bi-weekly pay
- 5-day work week
- Health, dental, and vision insurance
- PTO and paid holidays
- Paid training and professional development
- 401(k)
- Employee discounts
- Clear growth path into store leadership
🚀 Why Join Us?
We're looking for people who want more than a paycheck. If you're someone who enjoys helping customers, driving results, supporting a team, and building a career in automotive management, we'd love to talk.
Apply Today – Immediate Openings Available
Hourly pay, bonus opportunities, leadership development, and a future path to Store Manager for the right person.
Local Midas shops serving Valparaiso, Hobart, Lebanon, Frankfort, Michigan City, Merrillville, Gary, Crawfordsville, and Fort Wayne Indiana.
Founded
2018
Company size
51-200 employees
Industry
Vehicle Repair and Maintenance
Org type
Privately Held
Headquarters
Zionsville, Indiana
Local Midas shops serving Valparaiso, Hobart, Lebanon, Frankfort, Michigan City, Merrillville, Gary, Crawfordsville, and Fort Wayne Indiana.
Founded
2018
Company size
51-200 employees
Industry
Vehicle Repair and Maintenance
Org type
Privately Held
Headquarters
Zionsville, Indiana