Service Advisor - Zanesville
Boost your chances before you apply.
FYDA FREIGHTLINER GROUP
Zanesville, OH, US
Summary
The Service Advisor is responsible for greeting customers, managing repair orders, and communicating repair progress. They also assist with office organization and obtaining necessary repair authorizations.
Job Description
Job DetailsJob Location: Zanesville, Oh - Zanesville, OH 43701Essential Duties and Responsibilities (but not limited to):
Greet customers and obtain necessary information for billing and details of repair/rental.
Review warranty of vehicle, generate repair order and prepare it for dispatching.
Communicate repair progress with customer.
Obtain authorizations for repairs.
Assist in filling and office organization.
QualificationsEducation and/or Work Experience Requirements:
Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.
Ability to work independently and to meet deadlines.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Must be able to listen and speak clearly on telephone.
Fyda Benefits:
Excellent pay based on experience
Paid time off
Paid holidays
Paid uniforms
Paid hospitalization & prescription program
Excellent 401K programs
Dental insurance available
Flex spending available
Great working atmosphere
Drug free workplace
