Service Advisor | Salary + Commission - Ron Tonkin Toyota
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Gee Automotive Companies
Portland, OR, US
Summary
The Service Advisor acts as the primary point of contact between customers and the service department, ensuring prompt and effective service. They are responsible for driving the sale of technician time, prioritizing service needs, and maintaining clear communication regarding expenses and completion times.
Job Description
Job DetailsJob Location: Tonkin Toyota - Portland, OR 97233Salary Range: $60,000.00 - $120,000.00 Commission/yearJob Category: ServiceYou’re an experienced Service Advisor who understands that exceptional service starts with strong communication and trusted relationships. As the main point of contact between customers and the Service Department, you take pride in creating a smooth, positive experience—listening carefully, explaining recommendations clearly, and ensuring every customer feels confident and well cared for. Your background in automotive service advising and your ability to build lasting relationships make you a natural fit for a fast‑paced, growing environment.
At Ron Tonkin Toyota, our Service Advisors are the heart of the customer experience. With massive year‑over‑year growth, we’re expanding our Service Department and looking for a seasoned professional to grow with us. Our dealership is known for its family‑like culture, where teamwork, respect, and long‑term success are valued just as much as performance.
Why Join the Tonkin Family of Dealerships?
Family-Oriented Culture – Be part of a supportive, team-focused environment where you’re valued and respected
Career Growth Opportunities – Access ongoing training, development programs, and clear paths for advancement
Established Stability – Join a trusted, long-standing organization with a strong reputation in the automotive industry
Competitive Compensation & Benefits – Enjoy competitive pay, comprehensive benefits, and performance-based incentives
Commitment to Excellence – Work with a team dedicated to delivering high-quality service and exceptional customer experiences
Community Involvement – Contribute to meaningful community initiatives and make a positive impact beyond the workplace
Service Advisor Job Responsibilities
Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet the department's sales forecast
Prioritize required services and be prepared to provide options upon request
Keep customers informed on completion times, service expenses, and possible changes
Ensure customer has a positive dealership experience
Schedule: Monday – Saturday, 7 AM – 7 PM.
Service Advisor Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
QualificationsService Advisor Qualifications
1-3 years of automotive service advising experience
Experience in CDK is preferred
A strong work ethic and good work history
Communication Skills
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Now is the time to take the next step in your Service Advisor career. Join a growing team, make an impact from day one, and Apply Today!
RTT
The Gee Automotive Companies began in 1983 when George Gee opened a Pontiac dealership in Spokane, Washington, which quickly became the largest in the state. In 1991, the company added GMC to its offerings, and in 2000, it relocated to new facilities in Liberty Lake, WA.
In 2003, Ryan Gee became President and CEO, building on his parents' legacy by expanding the company to include Buick, Porsche of Spokane, Kia in Spokane and Coeur d'Alene, and Cadillac in Coeur d'Alene. Ryan focused on cultivating talent within the organization, bringing on skilled managers such as Jeff Jackson, who became president in 2010 while Ryan remained as CEO and Dealer Principal.
The company has since expanded beyond Spokane, notably acquiring 13 dealerships from the Tonkin Group in Portland in 2017. Currently, Gee Automotive includes Eastside Subaru in Kirkland, WA; South Tacoma Honda in Tacoma, WA; and Gresham Subaru in the Portland, OR area. Under Ryan's leadership, the company now operates 40 dealerships, including the recent additions of Honda World and Olympia Kia Subaru. Additionally, it manages a parts wholesale business, an automotive retail financing arm, an automotive wholesale operation, an off-site sale company, and two Allstate insurance agencies, employing over 2,500 team members focused on exceptional customer service across the Northwest.
The common theme throughout the history of the Gee Automotive Companies has been families serving families. While they have experienced substantial growth, their commitment remains to be a good business that provides great customer experiences, excellent career opportunities, and a positive community impact.
Founded
1983
Company size
1,001-5,000 employees
Industry
Transportation and Logistics
Org type
Privately Held
Headquarters
Liberty Lake, Washington
The Gee Automotive Companies began in 1983 when George Gee opened a Pontiac dealership in Spokane, Washington, which quickly became the largest in the state. In 1991, the company added GMC to its offerings, and in 2000, it relocated to new facilities in Liberty Lake, WA.
In 2003, Ryan Gee became President and CEO, building on his parents' legacy by expanding the company to include Buick, Porsche of Spokane, Kia in Spokane and Coeur d'Alene, and Cadillac in Coeur d'Alene. Ryan focused on cultivating talent within the organization, bringing on skilled managers such as Jeff Jackson, who became president in 2010 while Ryan remained as CEO and Dealer Principal.
The company has since expanded beyond Spokane, notably acquiring 13 dealerships from the Tonkin Group in Portland in 2017. Currently, Gee Automotive includes Eastside Subaru in Kirkland, WA; South Tacoma Honda in Tacoma, WA; and Gresham Subaru in the Portland, OR area. Under Ryan's leadership, the company now operates 40 dealerships, including the recent additions of Honda World and Olympia Kia Subaru. Additionally, it manages a parts wholesale business, an automotive retail financing arm, an automotive wholesale operation, an off-site sale company, and two Allstate insurance agencies, employing over 2,500 team members focused on exceptional customer service across the Northwest.
The common theme throughout the history of the Gee Automotive Companies has been families serving families. While they have experienced substantial growth, their commitment remains to be a good business that provides great customer experiences, excellent career opportunities, and a positive community impact.
Founded
1983
Company size
1,001-5,000 employees
Industry
Transportation and Logistics
Org type
Privately Held
Headquarters
Liberty Lake, Washington