Service Advisor

Job Details: Job Location: Laird Noller Ford of Lawrence - LAWRENCE, KS, Salary Range: $3000.00 - $10000.00Base+Commission/month, Automotive Service Advisor

Lawrence Ford | Noller Automotive

Great with people? Driven to succeed? Ready for a career where your income can grow with your performance?

Lawrence Ford is growing, and we’re looking for an Automotive Service Advisor to join our service team.

We have an experienced group of technicians, a great team, and a service department with tremendous untapped potential. We’re looking for someone who wants to grow right along with us.

Experience is great—but attitude, work ethic, customer service, and the willingness to learn matter just as much.

We are not afraid to train the right person. If you're motivated, organized, great with people, and willing to learn, we'll invest in helping you become a great Service Advisor.

Compensation

$3,000–$10,000+ per month — Base + Commission

There is unlimited earning potential. As you develop your skills, build relationships with customers, and help grow the department, your income has the opportunity to grow with you.

What We Offer

Base + commission pay plan

$3,000–$10,000+ per month earning potential

Unlimited earning potential

Great PTO

Competitive benefits

Training and development

Ford training opportunities

Experienced technicians and a strong service team

Supportive management

Fun, team-oriented work environment

Growing dealership and service department

Excellent opportunity for advancement

What You'll Do

As a Service Advisor, you're the connection between our customers and our technicians. You'll help customers understand what their vehicles need while making sure they receive an excellent experience from beginning to end.

Responsibilities include:

Greeting customers and identifying their service needs

Writing accurate repair orders

Communicating customer concerns to technicians

Reviewing technician inspections and recommendations

Explaining repairs and maintenance clearly to customers

Providing estimates and obtaining repair authorization

Keeping customers informed throughout the repair process

Reviewing completed repairs and invoices

Recommending appropriate maintenance based on vehicle needs and manufacturer guidelines

Following up with customers

Building long-term customer relationships

Working closely with technicians, parts, and management

Helping achieve departmental sales, productivity, and customer satisfaction goals

Qualifications

We're looking for someone who:

Has excellent communication and customer service skills

Is comfortable speaking with customers in person, by phone, text, and email

Is organized and able to manage multiple priorities

Can work effectively in a fast-paced environment

Is comfortable using computers and learning dealership software

Has strong follow-through and attention to detail

Is motivated by goals and performance-based compensation

Works well as part of a team

Is dependable, professional, and accountable

Has a positive attitude and willingness to learn

Has a valid driver's license

Can meet applicable MVR requirements

Can successfully complete a pre-employment drug screen and background check

Previous automotive service experience is preferred, but we are absolutely willing to train the right person.

Automotive knowledge is a plus, but experience in sales, hospitality, customer service, or another fast-paced customer-facing position can translate extremely well into this role.

Physical Requirements

This is an active position. Candidates must be able to:

Stand and walk for extended periods

Bend, stoop, squat, reach, and move comfortably

Enter and exit vehicles without assistance

Move throughout the service drive, shop, customer areas, and dealership offices

Safely perform the essential functions of the position, with or without reasonable accommodation

We Invest in Our People

At Lawrence Ford, we aren't afraid to train, teach, and develop people. Noller has been family owned and operated since 1960. We are not just building for now, we are building for generations to come!

You don't need to know everything on day one.

If you already have Service Advisor experience, we'd love to talk to you. If you have the personality, drive, work ethic, and customer service skills to be successful but need someone willing to teach you the automotive side, we want to talk to you, too.

We're looking for someone who wants to learn more, earn more, and build a career.

Ready to Grow With Us?

Lawrence Ford has a great team, an experienced shop, and a lot of opportunity ahead of us.

Compensation: $3,000–$10,000+ per month, base plus commission, with unlimited earning potential.

To apply give us a call, or stop by Lawrence Ford and introduce yourself.

Come meet the team and see what you can build with Lawrence Ford and Noller Automotive.
Qualifications:  

Has excellent communication and customer service skills

Is comfortable speaking with customers in person, by phone, text, and email

Is organized and able to manage multiple priorities

Can work effectively in a fast-paced environment

Is comfortable using computers and learning dealership software

Has strong follow-through and attention to detail

Is motivated by goals and performance-based compensation

Works well as part of a team

Is dependable, professional, and accountable

Has a positive attitude and willingness to learn

Has a valid driver's license

Can meet applicable MVR requirements

Can successfully complete a pre-employment drug screen and background check

Must be able to enter and exit vehicles with ease