Service Advisor
Boost your chances before you apply.
Camping World Holdings, Inc.
Apollo, PA, US
Summary
The Lead Service Advisor initiates and processes repair service requests while providing administrative support to the department. They are responsible for keeping customers informed about work progress and suggesting add-on sales to increase transaction value.
Job Description
Camping World is seeking a Lead Service Advisor for our growing team.
As a Lead Service Advisor, you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You’ll Do:
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Determine specialized product needs and services by working directly with customers
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Suggest add-on sales to increase average transactions
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Provide price estimates for designated installations prior to scheduling appointments
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Keep customers apprised of work progress
What You’ll Need to Have for the Role:
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A minimum of 3 years of service experience is preferred
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Previous RV product or camping lifestyle
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Ability to work daily on a computer and perform internet searches as needed
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Excellent organization and follow up skills are required
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The ability to follow department procedures and policies
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Valid driver's license preferred
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May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
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Periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
America’s RV Company
Since 1966, Camping World has been the go-to resource for RV owners and outdoor enthusiasts across the country. What started as a single store in Bowling Green, Kentucky is now the nation's largest RV retailer — with dealerships nationwide, the largest inventory of new and used RVs for sale, thousands of parts and accessories, and expert service from certified technicians.
As America's RV Company, we're committed to making RV ownership more accessible, more enjoyable, and better supported than ever — and to leading an industry that helps millions of people get outside and explore.
Founded
1966
Company size
10,001+ employees
Industry
Retail
Org type
Public Company
Headquarters
Lincolnshire, IL
America’s RV Company
Since 1966, Camping World has been the go-to resource for RV owners and outdoor enthusiasts across the country. What started as a single store in Bowling Green, Kentucky is now the nation's largest RV retailer — with dealerships nationwide, the largest inventory of new and used RVs for sale, thousands of parts and accessories, and expert service from certified technicians.
As America's RV Company, we're committed to making RV ownership more accessible, more enjoyable, and better supported than ever — and to leading an industry that helps millions of people get outside and explore.
Founded
1966
Company size
10,001+ employees
Industry
Retail
Org type
Public Company
Headquarters
Lincolnshire, IL