Server/Host
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UPMC
Altoona, PA, US
Summary
Responsible for patient food service, including menu selection, tray assembly, and delivery on assigned units. Ensures patient satisfaction by verifying identifiers and managing special dietary requests.
Job Description
Server/Host (Host Diet Clerk)
UPMC Altoona has immediate openings for Host Diet Clerks (in our Nutrition Services department). We are looking for friendly faces to help provide excellent experiences to our patients at UPMC! We have both full time and part time opportunities available with varied dayshift schedules. Must be available to work rotating weekends and holidays.
If you have a friendly personality and like to have a positive impact on someone’s day – this could be the perfect position for you! Apply now to learn more.
In this role, you will be responsible for patient food service on assigned units; menu selections, tray assembly, tray delivery and pick up, special requests, and in-between meal food delivery.
Responsibilities:
- Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions.
- Answers telephone promptly and courteously and maintains free-flowing accurate communication.
- Responsible for delivering trays at mealtimes in assigned areas. Verifies before delivery two patient identifiers.
- Greets patients with a smile. Addresses patients professionally (by name) and respects privacy.
- Assists patients in selecting their menu choices. Enters menu selections into Hospitality Suite.
- Picks up trays after the patient completes the meal. Empties all fluid containers before placing the tray in the cart for return. Makes sure the cart is empty of clean trays before placing any dirty trays
- Records I&Os as appropriate. Records foods eaten for calorie count on calorie count worksheet.
- High School Diploma or GED required
- Customer service experience required
- Must have an outgoing personality and be able to deal with patients, visitors, and staff in a positive, courteous, tactful, and cooperative manner
- Ability to use current technology and computer skills required
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Pittsburgh, PA
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Pittsburgh, PA
