Server - University
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WINGS N MORE FRANCHISE GROUP
College Station, TX, US
Summary
The server is responsible for taking food and beverage orders, delivering them to guests in a timely manner, and ensuring overall guest satisfaction. They must also maintain inventory levels and complete necessary side-work to ensure efficient restaurant operations.
Job Description
Job Details: Job Location: Wings 'N More University - College Station, TX, Salary Range: Undisclosed, SERVER
This job posting contains some general information about what it is like to work at Wings ‘N More Restaurants and is not a complete job description. Wings ‘N More Team Members perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The purpose is to serve food and/or beverages to guests according to Standards and in alignment with the Restaurant’s continuing effort to deliver outstanding guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Respond to guest requests in a timely, friendly and efficient manner.
Ensure guest satisfaction throughout their meal.
Knowledgeable about all menu items, restaurant promotions and beverages served; their garnish, contents and preparation methods.
Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
Retrieve and deliver food and beverage orders in a timely manner.
Must complete necessary side-work as per schedule, this includes stocking and organizing all supplies, etc.
Take and know inventory at all times, and requisition daily supplies as needed to ensure efficient operations.
Maintain regular attendance, consistently on time, and observe prescribed work, break and meal periods in compliance with standards.
Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
Perform any other duties as requested by supervisor.
Excellent customer service skills:
Respond to requests for service and assistance.
Demonstrate the desire and ability to provide high quality service to both internal and external customers.
Solicit customer feedback to improve service.
Qualifications:
Wings ‘N More® was founded by Mark Dennard in 1986. For nine years, Mark Dennard played football in the NFL. Seven of those years were spent with the Miami Dolphins and two with the Philadelphia Eagles. During his time in Miami, Mark was introduced to the concept of “buffalo style” chicken wings. He soon became a huge fan of those delicious, spicy wings. Travels during football seasons enabled him to sample many interpretations of the wings, though he realized that the best were found in Miami. Their superiority was unquestionable.
The wing concept was in its infancy in the deep south, and they were nowhere to be found in Mark’s home state of Texas. Mark and his family were disappointed with the lack of availability of wings while spending the off-season at home in Texas. By the time he retired from football, he made the decision to open his first wings restaurant in Houston. The business started slowly, but steadily grew as the wings gained acceptance and acquired a loyal and ever increasing following. In the years following, Wings ‘N More® restaurants won many awards, including “Best Wings over Houston” and “Favorite Wings Restaurant in College Station.”
There are currently two Wings ‘N More Restaurant & Bar locations. In 2008, Mark and his son, Wes, made the strategic decision to take the Brand to new markets and new points of distribution. This decision led to the development of Wings ‘N More Express®, a dine-in quick service concept. There are now multiple Wings ‘N More Express® locations across the state of Texas.
Founded
1988
Company size
201-500 employees
Industry
Food and Beverage Services
Org type
Self-Owned
Headquarters
College Station, TEXAS
Wings ‘N More® was founded by Mark Dennard in 1986. For nine years, Mark Dennard played football in the NFL. Seven of those years were spent with the Miami Dolphins and two with the Philadelphia Eagles. During his time in Miami, Mark was introduced to the concept of “buffalo style” chicken wings. He soon became a huge fan of those delicious, spicy wings. Travels during football seasons enabled him to sample many interpretations of the wings, though he realized that the best were found in Miami. Their superiority was unquestionable.
The wing concept was in its infancy in the deep south, and they were nowhere to be found in Mark’s home state of Texas. Mark and his family were disappointed with the lack of availability of wings while spending the off-season at home in Texas. By the time he retired from football, he made the decision to open his first wings restaurant in Houston. The business started slowly, but steadily grew as the wings gained acceptance and acquired a loyal and ever increasing following. In the years following, Wings ‘N More® restaurants won many awards, including “Best Wings over Houston” and “Favorite Wings Restaurant in College Station.”
There are currently two Wings ‘N More Restaurant & Bar locations. In 2008, Mark and his son, Wes, made the strategic decision to take the Brand to new markets and new points of distribution. This decision led to the development of Wings ‘N More Express®, a dine-in quick service concept. There are now multiple Wings ‘N More Express® locations across the state of Texas.
Founded
1988
Company size
201-500 employees
Industry
Food and Beverage Services
Org type
Self-Owned
Headquarters
College Station, TEXAS
