Server (Thunderbird Bar) - Hotel Polaris (Part-Time)
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Hotel Polaris at US Airforce Academy
Colorado Springs, CO, US
Summary
The server is responsible for providing exceptional dining experiences by serving food and beverages, managing guest orders via the POS system, and ensuring table service standards are met. They must also maintain the cleanliness of the work area and communicate effectively with the kitchen staff regarding dietary needs and order status.
Job Description
Overview
Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Server to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.
Responsibilities
- Serve food courses and alcoholic beverages to guests.
- Set tables according to service standards.
- Answer questions on menu selections to guests.
- Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Record transaction in POS system at time of order.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Maintain cleanliness of work areas, china, glass, etc., throughout the day.
- Complete closing duties, including restocking items, turning off lights and fire pit, looking all doors etc.
- Present physical and accurate check – 2 copies to guests and process payments.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Run food and bus tables when you find extra time.
- Anticipate and address guests` service needs.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others and support your team to reach common goals.
- Be responsible for the cleanliness of the immediate work area as well as the general property.
- Subscribe to proper grooming, dress and uniform standards as set forth by company policy.
- Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the employee handbook.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes at Hotel Polaris.
- Perform other reasonable job duties as requested by supervisors.
Qualifications
- At least one (1) year food & beverage experience preferred.
- Must be at least 18 years of age.
- Must possess valid TIPS card upon hire.
- Must possess valid Food Handler’s card upon hire.
- Ability to work a flexible schedule that may include evenings, weekends and holidays.
- Must be able to frequently lift and carry up to 25 lbs at shoulder height.
- Must be able to frequently lift and carry up to 50 lbs.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
- Group medical, dental, vision, life, and disability benefits.
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
- Colorado Family and Medical Leave Insurance Program (FAMLI).
- An employee assistance program.
- Paid time off/sick time.
- Participation in a 401(k) plan with a company match.
- Complimentary team member meals.
- Complimentary room nights at CoralTree Hospitality managed properties.
*Some benefits may vary based on job status
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Job Type: Part-time
Hourly Rate: $12.50/hr
Application deadline: This job posting will close on 9/15/2026 or until the position has been filled.
#Li-onsite #hotelpolaris
Hotel Polaris at the U.S. Air Force Academy welcomes guests to a stay where exploration, legacy, and ever-modern hospitality come together in awe-inspiring ways. Located alongside the Rocky Mountains and set against the backdrop of Pikes Peak, the hotel offers stunning views and direct access to the natural beauty of Colorado Springs. Inspired by the spirit of exploration and named after the North Star, the hotel connects guests to something bigger, whether it’s the surrounding views, the history of the Academy, or the excitement of discovery.
The resort-style property features 375 upscale guest rooms, six unique dining outlets, and over 45,000 square feet of indoor and outdoor meeting and event space, all designed to inspire connection and awe. Guest amenities include a full-service spa, a heated outdoor pool, and the only in-hotel flight simulators in the United States, along with many more experiences that reflect the spirit of the Academy and the Colorado landscape. Hotel Polaris welcomes a diverse mix of leisure, business, group, and government guests, each seeking something meaningful, energizing, and distinctly Colorado.
As a conduit between the Academy and the public, Hotel Polaris offers an approachable way to engage with the values and vision that define this historic institution. Our team is proud to provide inspiring service, create moving moments, and uphold the promise to always look forward. At Hotel Polaris, our passions are our compass.
Founded
2024
Company size
201-500 employees
Industry
Hotels and Motels
Org type
Privately Held
Headquarters
Colorado Springs, CO