Server (Temporary)

Description

At Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for every one who walks through our doors.

We are seeking energetic, collaborative team members to join as Servers for Texas' second ever 'World Series of Poker' event hosted at TCH Social Austin from September 10 - September 21.

This position will be temporary basis only.

We encourage applicants from all backgrounds including those with criminal records and/or requiring accommodations to apply!

Key Responsibilities:

• Take food and beverage orders from players at their tables with accuracy and efficiency.
• Enter orders into the point-of-sale system and ensure timely preparation.
• Deliver food and beverages to players promptly and professionally, maintaining a clean and pleasant presentation.
• Provide excellent customer service by answering questions about the menu and addressing any concerns promptly.
• Maintain a clean and organized dining area, ensuring proper table set-up and bussing after use.
• Collaborate with colleagues to maintain a smooth workflow and provide excellent teamwork.
• Follow all Texas Card House food safety and sanitation procedures.

Qualifications:

• Active Food Handler’s Certification (Required)
• Active TABC Certification (Required)
• Minimum 1 year of experience in a food service environment (Required).
• Excellent communication and interpersonal skills with a friendly and professional demeanor.
• Strong ability to multi-task, prioritize tasks, and work efficiently in a fast-paced environment.
• Knowledge of food safety and sanitation practices.
• Ability to navigate a busy environment and carry multiple plates or trays safely.
• Strong work ethic with a commitment to providing exceptional customer service.
• Ability to stand for long periods and lift moderate weight (food trays).
• Availability to work flexible hours, including nights and weekends.

Work Environment:

• Casino gaming environment with noise, bright lights, and high-energy atmosphere.
• Professional kitchen environment involving exposure to heat, fast-paced conditions, and strict food safety standards.

Shift availability:

• Day 
• Evening 
• Night 

Job Details:

• Event based temporary employment (September 10 - September 21)
• Expected hours: 20 – 40 per week
• Average pay with tips: $40/hourly

Equal Opportunity Employer

Texas Card House is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. 

If you require any accommodations during the application process or while performing any job duties, please inform us so we can ensure equal access.

Requirements

Availability between September 10 - September 21

• On-site, in-person role.
• Mobility: Ability to stand and walk for extended periods, navigate through dining areas, and carry trays or food between the kitchen and guest tables.
• Dexterity: Ability to handle and carry plates, trays, and beverages with precision, and assist guests with refills or special requests.
• Vision: Ability to read order tickets, observe guests’ needs, and ensure accuracy in delivering orders.
• Hearing: Ability to hear customer requests, communicate effectively with guests and team members, and listen for order details in a noisy environment.
• Communication: Clear verbal communication with guests, kitchen staff, and fellow servers to ensure accurate and efficient service.
• Endurance: Ability to maintain focus, energy, and efficiency during long shifts, including walking, standing, and multitasking.
• Lifting: Ability to lift and carry trays or food items weighing up to 25 pounds.
• Environment: Ability to work in a fast-paced, crowded, and often noisy dining environment with varying temperatures (e.g., hot kitchen areas and cooler dining spaces).
• Reasonable Accommodations: TCH will provide reasonable accommodations for qualified individuals with disabilities to perform the essential duties of the role.