Server PM - Part Time

Job DetailsJob Location: Hyatt Place Hyatt House Lehigh Valley - Allentown, PA 18106We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team! 

Team Member Benefits:  

Hotel Room Discounts across multiple brands 

Other Supplemental Benefits 

Essential Job Functions: 

Provide prompt and courteous food & beverage service to guests while maximizing sales volume.  Must upsell food and beverage items      

Provide superior table service to guests in accordance with established standards 

Ensures customer requests are completed in a courteous manner based on our standards. 

Maintain clean and organized work area to maximize efficiency and aesthetic standards 

Interacts verbally with all guests, creating a service oriented and upbeat atmosphere 

Complete all payment transactions according to standard 

Complete all side-work according to standard 

Clean and re-set tables according to standard 

Notify management of incidents involving excessive alcohol consumption or impaired customers. 

Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID. 

Complies with all established F&B standards 

Must be able to suspend service to intoxicated individuals in accordance with Delaware law 

Execute other duties as assigned by management 

Qualifications
Must have strong organizational, time management and mathematical skills 

Must be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers. 

Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. 

Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu items 

Knowledge of MICROS Helpful, but not required. 

Maintain a professional appearance and manner at all times. 

Must demonstrate the ability to upsell and drive revenue. 

Must have a minimum of 3 years serving experience in a high-volume restaurant or bar 

Ability to exercise judgment in evaluating situations and in making sound decisions. 

Must have strong interpersonal skills and cordial behavior 

Flexible working hours 

Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching 

Must complete state specific (Delaware) TIPS or Comparable Training 

Job descriptions and responsibilities are subject to change depending on business needs.