SERVER ONCALL

Job Details: Job Location: The Diner - Vancouver, WA, Position Type: On Call , Salary Range: $17.13 - $17.13Hourly, Job Shift: Day, Job Category: Restaurant - Food Service, Meals on Wheels People is a community-founded and community-driven nonprofit organization. For more than 50 years, we have supported the independence and well-being of older adults throughout the Portland Metro area by providing nutritious meals and meaningful social connections. Guided by our values—integrity, commitment, respect, inclusion, creativity, and teamwork—our staff and thousands of volunteers serve communities across Multnomah, Washington, and Clark counties. Together, we are committed to ensuring that no adult over 60 experiences hunger or social isolation.

Join a mission-driven organization where your work makes a direct impact. We offer a supportive, collaborative environment that values employee well-being, including a four-day workweek, generous paid time off, and a comprehensive benefits package. Benefits include medical, dental, and vision insurance; a 401(k)-retirement plan; pet insurance; a wellness program; professional development opportunities; an Employee Assistance Program; and mileage reimbursement.

Meals on Wheels People is seeking an On-Call Server that will provide a pivotal role in providing exceptional customer service to our guests. They are responsible for welcoming guests, taking orders, and delivering food and drinks promptly. This position also involves maintaining high standards of productivity, quality, and compliance. Furthermore, the On-Call Server will have the unique opportunity to mentor and guide participants in our on-the-job training program, contributing to a positive learning environment.

Principal Duties and Responsibilities (Essential Functions):

Efficiently take, prepare, and serve food orders from the kitchen.

Ensure strict compliance with sanitation, safety, and food regulations, adhering to health department standards and the Food Service Manual.

Set up tables before service and manage side work during and after service.

Greet and bid farewell to guests, assist them with menu selections.

Collaborate effectively with other diner servers, bussers, hosts, and kitchen staff.

Address customer concerns promptly and accurately.

Occasionally work overtime and weekends.

Attend all scheduled employee meetings and contribute improvement suggestions.

Uphold the mission, goals, and objectives of Meals on Wheels People, Inc.

Perform other assigned duties.

 
Qualifications: Education & Knowledge

High School Diploma or Equivalent required; Associate Degree or certification in Culinary Arts preferred

Current Food Handler’s card or ability to obtain one upon hire

Current ServSafe certification or ability to obtain certification within 18 months of hire

Strong knowledge of local, state, and federal food sanitation standards

Skills, Abilities & Experience

Proven customer service skills

Able to work in a fast-paced and team-based environment

Ability to multitask and problem solve when necessary

Experience working with diverse populations, including aging, minority, and low-income populations

Good verbal and written communication skills

Proven recordkeeping and organizational skills

Ability to lift a minimum of 50 lbs and 20-30lbs repetitively

Passion for serving seniors in our community

Working Conditions/Physical Demands

Fast-paced dining environment, with significant people interaction. Ability to lift a minimum of 50lbs and 20-30lbs repetitively. Frequent reaching, bending, stooping, and grasping. Regular use of POS and dining equipment. Must pass a drug test and criminal background check.

* Due to the nature of The Diner’s mission, all tips customers leave will be donated to Meals on Wheels People nutrition and service programs, paying staff benefits, and an inflated wage. All staff must agree to these terms before hiring.

Applications must be completed fully including references in order to be considered.