Server, Night On Earth, Los Angeles, CA
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Denco Family
Los Angeles, CA, US
Summary
The server is responsible for greeting and seating guests, taking orders, and providing prompt, courteous service throughout the dining experience. They must also maintain the cleanliness of the dining area and assist other team members to ensure total guest satisfaction.
Job Description
Job Details: Job Location: CA Los Angeles 90068 Night on Earth TUX01 - Los Angeles, CA, Salary Range: $18.42 - $18.42Hourly, Reporting to the General Manager and Operations Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner.
Essential Duties & Responsibilities include, but not limited to the following. Other duties may be assigned to meet business needs.
Promotes Company Mission, Vision and Core Values
Demonstrates a sense of urgency when serving guests
Greets guests immediately upon arrival and acknowledges/thanks them at departure
Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs
Suggestively sells and achieves guest check average targets
Accurately enters orders on point of sale system
Checks prepared orders for completeness and presentation
Delivers food and beverage orders timely and in accordance with standards
Attends to guest during the entire dining experience in a prompt and courteous manner
Demonstrates knowledge of station and floor breakdowns
Possesses strong product and menu knowledge
Uses proper telephone etiquette
Pre-busses tables in a timely manner; clears, cleans and resets tables promptly upon guests departure
Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
Willingly assists others without being asked
Maintains cleanliness and organization of dining room and service area
Completes all required side-work, including deep cleaning assignments
Provides prompt and courteous service and is cordial to all team members and guests
Adheres to Brand Standards and internal policies and procedures
Completes other duties and tasks that may be assigned to meet business needs.
Qualifications: Essential Functions
Ability to lift and carry supplies and equipment up to 30 lbs
Ability to raise a tray weighing up to 25 lbs to shoulder height
Able to bend, stoop, reach, wipe, lift, and grab
Must have sufficient mobility to move and operate in work area
Must be able to stand and walk throughout a 4 to 8 hour shift
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to observe and differentiate between monetary denominations
Must be able to serve all menu products
Must be able to operate point of sale system
Must be able to work around potentially hazardous chemicals
Position Qualifications
Must be able to communicate effectively both orally and in writing
Must be able to pass all required tests and training requirements for the position
Must be able to work in a team environment
Meets uniform and grooming standards and maintains them throughout the shift
Must be able to work a flexible schedule, including holidays, nights and weekends
Possesses excellent guest service skills
Possesses basic math skills (add, subtract, multiply and divide)
Must be dependable and able to learn basic tasks and follow instructions
Places a value on diversity and shows respect for others
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice.
For over 30 years, Denco Family is committed to delivering exceptional experiences for its employees, clients, and customers, ensuring quality products and prompt, welcoming service. Within Denco Family, Inc., innovation and growth are emphasized, alongside a strong appreciation for culture, education, and diversity. Denco Family combines the power of national brands and countless locations across the United States with the integrity and hands-on discipline of a family operation through a talented team of over 1,200 associates.
Our Core Values:
Be Well
Family Matters
Have Fun and Play
Be the change you want to see
Lead with Integrity and Serve with Humility
Be Curious and Open-Minded
Bring Your Passion to Work and Love What You Do
Build Community-Value People and Relationships
Do More with Less
Get Comfortable Being Uncomfortable
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Whittier, California
For over 30 years, Denco Family is committed to delivering exceptional experiences for its employees, clients, and customers, ensuring quality products and prompt, welcoming service. Within Denco Family, Inc., innovation and growth are emphasized, alongside a strong appreciation for culture, education, and diversity. Denco Family combines the power of national brands and countless locations across the United States with the integrity and hands-on discipline of a family operation through a talented team of over 1,200 associates.
Our Core Values:
Be Well
Family Matters
Have Fun and Play
Be the change you want to see
Lead with Integrity and Serve with Humility
Be Curious and Open-Minded
Bring Your Passion to Work and Love What You Do
Build Community-Value People and Relationships
Do More with Less
Get Comfortable Being Uncomfortable
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Whittier, California