Server - IHOP
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BFS Foods
Grantsville, MD, US
Summary
The server is responsible for greeting customers, taking orders, and delivering food in a timely and professional manner. They must also maintain store cleanliness, handle cash transactions, and practice food safety protocols.
Job Description
Job Details: Job Location: 766 - Grantsville IHOP - Grantsville, MD, Salary Range: Undisclosed, BENEFITS:
· Health Insurance
· 401(K) Matching
· Paid Time Off
· Disability Insurance
· Opportunities for Advancement
· Part-time & Full-time availability
Server
+ Reports to General Manager
POSITION RESPONSIBILITIES:
+ Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform
+ Greet all customers with a smile and a verbal greeting
+ Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
+ Correctly ring in orders and deliver food in a timely manner to the customer when food is cooked.
+ Handle money from customers; ring up tickets using the POS system and make proper change.
+ Account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over.
+ Complete the position checklist while stocking and preparing the unit for the next shift
+ Using all tools provided by the manager, keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors.
+ Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
+ Know the menu, the daily features when applicable, which beverages, and add-ons and desserts to suggestively sell
+ Practice all rules for safety, food handling, cash security and all other restaurant policies.
+ Perform all prepping and cleaning duties as detailed or assigned by supervisor.
+ Make a difference in food cost by controlling waste and portion control.
+ Perform all duties with a sense of urgency
Qualifications: POSITION REQUIREMENTS:
+ 16+ years old
+ Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant
+ Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift
+ Reading, writing, basic math and verbal communication skills required.
+ Mobility required during the entire shift
Perform such similar, comparable, or related duties as may be required or assigned.
