Server, Detroit Hockeytown Restaurant

Overview

Delaware North Sportservice is hiring seasonal Servers to join our team at Detroit Hockeytown Restaurant in Detroit, Michigan. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Responsibilities

• Greet guests, provide menus, clearly communicate restaurant specials, answer questions about menu items, collect food and beverage orders, serve items ordered, and attend to guests' needs throughout their visit
• Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed
• Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures
• Prepare and deliver the check to guests at the table, accept and process the payment
• Collaborate with other restaurant servers, kitchen, and bar staff
• Perform opening, closing, cleaning, and side work duties, as assigned
• Ensure all equipment and workspaces are clean, sanitized, organized, and working properly

Qualifications

• Experience in cash handling and credit card processing is required
• At least one year of experience as a server in a high-volume environment is preferred
• Previous experience with a point-of-sale system in a service or hospitality environment preferred
• No high school diploma or GED required

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions  
• Ability to maneuver between tables and around corners
• Ability to lift, balance, and move large food trays, weighing up to 35 pounds
• Ability to stand or walk for the entire length of the shift; may include walking up and down stairs