Server
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Lockwood Management LLC
South Lyon, MI, US
Summary
The server is responsible for providing high-quality dining service to residents and guests while maintaining a customer-centered culture. They must ensure meals are accurately plated, professionally served, and cleared according to company standards.
Job Description
Server- Senior Site
Primary Function:
The primary purpose of the Server is to create an enjoyable dining experience for residents and their guests in accordance
with all current federal, state and local guidelines and regulations. The Server follows all policies and procedures established by the Corporate Culinary Chef and Lockwood Management.
Typical Duties:
· Follow established dining room practices to provide high quality service to residents and guests during meal services and special functions.
· Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
· Collect dining tickets from residents as required and submit final count of all diners for accurate posting.
· Deliver meals to resident apartments according to policy.
· Provide professional and high quality service to corporate and site operations team members.
· Follow safety and sanitation rules and practices.
· Ensure all meal courses are accurately plated, professionally served and cleared according to Lockwood standards.
· Perform assigned shift duties as directed and as outlined in procedure manual.
· Promote a clean safe and neat environment for all residents and staff.
· Follow policies in the Employee Handbook relating to personal appearance, and dress code.
· Knowledge and participation in fire safety procedures and assist with evacuation of residents to a safe location in the event of a fire or other emergency.
· Participate in company sponsored continuing education and training programs.
· Maintain clear lines of communication.
· All other duties as assigned.
Skills and knowledge necessary for satisfactory performance include but are not limited to:
· Must be at least sixteen (16) years of age with a work permit, or over eighteen (18) years of age.
· Ability to relate to seniors in a courteous, understanding and cooperative manner.
· Knowledge and use of proper body mechanics when lifting, bending, pushing or pulling.
· Capable of lifting carrying and balancing a 10-15 pound tray. Pushing, pulling and moving a minimum of a 50 pound cart.
· Capable of standing and maneuvering on a tile floor for an 4-8 hour shift.
· Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment including a slicer, chopper, food processor, knives, etc.
· Understanding that performance of certain job tasks will involve exposure to cleaning chemicals that may require precautions.
At Lockwood Companies, we believe in the power of teamwork. Together with our clients, we form an individual unit committed to achieving strong and lasting results. As one Michigan's leading property management firms, we strive to be accountable and never stop improving, striving to do better work today than we did the day before. These commitments to our clients and to ourselves are borne out of our deep history.
In 1987 Lockwood Companies launched in SE Michigan with the creation of Lockwood Development and Lockwood Construction. In 2000 Lockwood Management was formed as a full-service multifamily management company dedicated to resident satisfaction and client success. In 2002 Lockwood Senior Living was established with the development and construction of independent-living communities.
Founded
1987
Company size
201-500 employees
Industry
Leasing Residential Real Estate
Org type
Privately Held
Headquarters
Southfield, Michigan
At Lockwood Companies, we believe in the power of teamwork. Together with our clients, we form an individual unit committed to achieving strong and lasting results. As one Michigan's leading property management firms, we strive to be accountable and never stop improving, striving to do better work today than we did the day before. These commitments to our clients and to ourselves are borne out of our deep history.
In 1987 Lockwood Companies launched in SE Michigan with the creation of Lockwood Development and Lockwood Construction. In 2000 Lockwood Management was formed as a full-service multifamily management company dedicated to resident satisfaction and client success. In 2002 Lockwood Senior Living was established with the development and construction of independent-living communities.
Founded
1987
Company size
201-500 employees
Industry
Leasing Residential Real Estate
Org type
Privately Held
Headquarters
Southfield, Michigan