Server

Job DetailsJob Location: Springfield, MA 01105Salary Range: $6.75 - $6.75 Base+Commission/monthJob Category: Restaurant - Food ServiceSERVER – MAX'S TAVERN & MAX'S SWING LOUNGE, SPRINGFIELD, MA

Join the Max Hospitality Team!

Max's Tavern & Max's Swing Lounge, located inside the Basketball Hall of Fame in Springfield, MA, is seeking an enthusiastic and professional Server with open availability to join our team. If you have a passion for hospitality and thrive in a high-energy, dynamic environment, we want to meet you!

Max Hospitality is committed to delivering exceptional dining experiences through high-quality food, thoughtful service, and a culture rooted in growth and professionalism. We are looking for individuals who are eager to contribute to the success of our vibrant restaurant group.

Max's Tavern offers a polished yet approachable dining experience with hearty American favorites, craft cocktails, and an inviting atmosphere. Max's Swing Lounge provides a lively, indoor golf venue that serves craft beers, signature cocktails, and small plates in an energetic, fun environment. Both locations share a team that operates seamlessly to deliver exceptional service in a fast-paced atmosphere. The ideal candidate will be personable, proactive, and passionate about creating memorable experiences for our guests, ensuring each visit is exceptional from start to finish.

Benefits:

Competitive Pay

Employee Discount on Meals

Flexible Scheduling

Opportunities for Growth and Advancement

401(k) with matching up to 4%

Health, Dental, and Vision Insurance

Paid Time Off & Paid Sick Time

Referral Program

Life, Accident, Critical Illness, & Pet Insurance

Career Development within the Max Hospitality Group

Responsibilities:

Greet and seat guests with warmth and enthusiasm, providing a welcoming experience from the moment they arrive

Take food and beverage orders with accuracy, offering recommendations on daily specials, beverages, and pairings

Ensure orders are delivered timely and meet Max's Tavern & Max's Swing Lounge’s quality and presentation standards

Manage special requests, dietary restrictions, and allergies, ensuring seamless communication with the kitchen

Engage with guests in a knowledgeable manner about the menu, providing insights into seasonal dishes and cocktails

Assist with maintaining a clean, organized dining area, ensuring a professional atmosphere

Collaborate with kitchen and bar staff to ensure smooth and efficient service

Address any guest concerns or inquiries in a professional and courteous manner, ensuring an exceptional dining experience

Stay updated on restaurant specials, seasonal offerings, and promotions to maximize guest satisfaction

QualificationsWhat We’re Looking For

Experience:

Minimum 1-2 years of experience as a server in a fine-dining or upscale-casual environment is strongly preferred

Experience with handling high-volume service while maintaining quality and consistency

Knowledge of craft cocktails, beer selections, and menu pairings is a plus

Ability to manage special requests, allergies, and dietary restrictions with professionalism

Strong familiarity with POS systems and order entry

Experience in a team-oriented environment, willing to collaborate with both front-of-house and back-of-house staff

Skills & Qualities:

Strong communication skills with a polished and engaging demeanor

Ability to thrive in a fast-paced, high-energy setting while maintaining a calm and professional attitude

Friendly and approachable personality, with a strong commitment to providing excellent service

Strong attention to detail, ensuring accuracy with orders and guest requests

Ability to multitask and stay organized during busy service periods

Physical stamina to stand, walk, and carry trays throughout shifts while maintaining efficiency

A passion for American cuisine, craft beverages, and delivering superior guest experiences

Diversity Creates a Healthy Atmosphere:
Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other protected characteristic.

Applicants with criminal backgrounds are encouraged to apply.