Server

Description

Immediate Supervisor: Floor Manager

Classification: Part-time Non-Exempt, Hourly

Salary: $18.00 - $40.00 per hour based on experience 

Primary Responsibilities: 

 The Food Server is a key member of the dining and event team, responsible for delivering exceptional service to our members. This position requires a warm, professional demeanor, attention to detail, and a commitment to high service standards. Servers are expected to anticipate needs, provide knowledgeable recommendations, and ensure every member feels welcome, comfortable, and valued. The ideal candidate is professional, detail-oriented, and a strong team player who thrives in a fast-paced, hospitality-focused environment. 

Key Responsibilities: 

General Expectations: 

• Arrive on time, in proper uniform, and ready to work at assigned station.  
• Maintain positive personal hygiene and cleanliness throughout the shift.  
• Demonstrate a friendly, courteous, and professional demeanor at all times.  
• Follow all national, state, and local safety, health, and sanitation guidelines.  
• Report unsafe conditions, accidents, or injuries to the Chef or Manager-on-Duty.  
• Collect and organize reservations and special requests. 
• Follow all club policies, procedures, and safety standards. 
• Be flexible and willing to assist in other areas as needed. 
• Uphold the club’s values of hospitality, respect, and excellence. 
• Support other roles as needed to ensure a seamless member experience. 

Pre-Service Duties: 

• Prepare and stock condiments, dressings, and beverage stations. 
• Fold napkins and set up bread baskets with supplies. 
• Review daily prospectus sheets for special events, large parties, and room setups. 
• Prepare beverages, silverware, coffee pots, water pitchers, and service ware. 
• Polish silverware and ensure tables are fully set. 
• Prepare butter dishes, creamers, and cut lemons. 
• Stock iced tea and water stations, fill ice bins, and prepare glasses. 
• Organize dessert and soup stations with utensils and service ware. 
• Fill oil/vinegar dispensers, salt and pepper mills, and sugar caddies. 
• Assist with special tasks as assigned by supervisor. 

Service Duties: 

• Greet members promptly and warmly. 
• Present menus and offer recommendations when appropriate. 
• Take and serve orders accurately. 
• Monitor ticket times and coordinate with kitchen stations to ensure timely delivery of hot and cold items. 
• Garnish and tray finished entrees for prompt delivery. 
• Deliver food to correct tables to ensure prompt service. 
• Carry take-out and delivery items to designated areas as needed. 
• Monitor kitchen and service areas for cleanliness and reset as needed. 
• Address member concerns professionally and positively. 
• Correctly bill accounts and obtain member signatures as required. 
• Assist in the setup, execution, and breakdown of private and club-hosted events. 
• Provide service in both plated and buffet-style formats, ensuring timely and professional delivery of food and beverages. 
• Work closely with the Events team to understand event timelines, guest expectations, and special requests. 
• Ensure all event areas are clean, organized, and set to Club standards before, during, and after events. 

Post-Service Duties: 

• Wrap and store prepared butters, creamers, and lemon containers.  
• Clean and sanitize service counters, stations, and trays.  
• Take out trash and dirty linen from service stations.  
• Stock linen cupboards and reset rooms according to the next day’s prospectus.  
• Collect and secure silverware, glassware, and carafe. 
• Check all areas for cleanliness . 
• Reset dining rooms and event spaces for next service. 
• Cash out and reconcile shift transactions. 
• Complete assigned side work in both front and back of house. 

Teamwork & Collaboration: 

• Work closely with all servers, runners, bussers, bartenders, and cooks to ensure a smooth and enjoyable member experience. 
• Maintain open communication with team members and supervisors. 
• Be available to work evenings, weekends, and holidays as needed to support dining and events. 

Physical Requirements: 

• Must be able to lift 50lbs and stand for 8 hours