Server Assistant/Food Runner (full-time and part-time positions)

Description

The Food runner/Server Assistant duties include but are not limited to; greeting and seating customers in a high volume environment, answering guest's questions regarding the Club and expediting and delivering food from the kitchen to patrons in a timely manner. This position may also be required to help, clear, clean and set tables. 

In addition, this position may restock supplies, perform general cleaning, work outside on a seasonal basis, and most importantly maintain and provide excellent customer relations with all patrons. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A Food runner must have the ability to work well independently and also as a member of a team. 

All other duties as assigned by the Manager on duty. 

As with all positions, the position will continually exemplify and promote the core values, mission and culture of the Grey Oaks Country Club team. 

About Grey Oaks Country Club

Recognized as one of Florida's premier private clubs, Grey Oaks Country Club opened in 1993 and encompasses the Grey Oaks and Estuary communities, featuring 54 holes of championship golf and exceptional lifestyle amenities. Our Facilities Include:

• 63,000-square-foot East Clubhouse 
• Décor enhancements planned for 2026 and beyond
• Newly renovated 12,000-square-foot Golf Pro Shop (2025)
• Golf Performance Center featuring InRange technology
• 10 Har-Tru tennis courts
• 8 pickleball courts with dedicated pavilion
• Recently renovated 30,000-square-foot Wellness Center and Sports Complex (2024)
• Pool Café featuring indoor and outdoor dining overlooking a resort-style pool
• Estuary Clubhouse with dining, golf shop, and locker facilities, scheduled for renovation in 2028

With more than 350 team members, Grey Oaks has earned the prestigious Platinum Club of America designation multiple times and is widely recognized as a destination for hospitality excellence and professional development. Located in beautiful Naples, Florida, Grey Oaks is dedicated to creating exceptional experiences for members and guests every day. Learn more at www.greyoakscc.com.

About You

You are an outgoing and personable professional and you have a desire to excel in the hospitality industry. You understand and live by the concept of being a "team player", making sure that collaboration is essential to your success, as well as the success of those you work with. At the same time, you have enough experience and strength to ensure the right thing is being done. You care innately about people and your goal is to please your customers and co-workers. "It's not in my job description" is not part of your professional vocabulary.

Most importantly, your values align with the values and culture of our members and our Club. Those values are on display every day, and displayed with every decision you make.

Requirements

• Provide excellent customer service in a high volume environment
• Ability to communicate clearly and be positive, polite, and cooperative with co-workers, managers, vendors and customers
• Quickly clear dirty table settings and prepare table for resetting.
• Promptly and consistently reset all service-ware as prescribed.
• Ensure glassware, silverware and all other utensils are polished
• Prepare restaurant for upcoming and next service.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silver, china, glass, linen and condiments.
• Assemble and arrange tables and chairs for reservations and ensure cleanliness of floors.
• Coordinates with chef and kitchen food orders.
• Delivers food orders to table in an efficient manner.
• Assists servers with beverages, bread, and butter to begin their dining experience and replenish as necessary.
• Complete side work as directed by manager

Knowledge, Skills, and Qualifications:

• Minimum of 3 months serving and/or food running experience in a hospitality setting.
• Ability to interact with customers, coworkers, and management in positive, supportive, cooperative ways.
• Knowledge and ability to effectively communicate
• Ability to work in a fast-paced, customer service-oriented environment, perform duties under pressure, and in a timely manner.

Compensation & Benefits  

Grey Oaks offers a competitive compensation package for eligible team members, including:

• 401(k) plan with generous employer match
• Comprehensive health, dental, and vision benefits
• A positive, team-oriented work environment
• Opportunities for professional development alongside top industry professionals

Grey Oaks is an Equal Opportunity Employer and a Drug-Free Workplace