SERVER ASSISTANT

Job DetailsJob Location: San Francisco - San Francisco, CA 94102Salary Range: $21.00 - $26.00 HourlyQualificationsJob Summary

We are seeking a dependable, energetic Server Assistant / Food Runner to support our restaurant team and deliver exceptional guest service. This role is essential in maintaining a clean, organized dining environment while ensuring timely and accurate food and beverage service.

Job Duties & Responsibilities:

Clear, clean, and reset tables; maintain dining room cleanliness throughout service
Deliver food from kitchen to guests accurately and efficiently
Support servers and bartenders with daily operations
Set up and maintain buffet and bar areas, including ice, glassware, and supplies
Stock and replenish glassware, silverware, beverages, and service items
Prepare coffee, tea, juices, and assist with basic mise en place
Monitor equipment and report maintenance concerns
Follow all food safety, sanitation, and service standards
Respond promptly and professionally to guest requests
Assist as needed with side work and additional assigned duties

Qualifications:

Strong team player with a positive attitude
Passion for hospitality and guest service
Ability to work efficiently in a fast-paced environment
Excellent communication and attention to detail
Flexible schedule, including weekends and holidays
Must possess a valid California Food Handler Certification and Responsible Beverage Service (RBS) Certification, or be willing and able to obtain both upon hire

About Hotel Nikko San Francisco 

Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein’s at the Nikko.

Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and “Best and Brightest Companies to Work For” in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

Full Time Hourly Benefits:

Zero-deductible Medical Plan

Pre-Tax Commuter and Parking Benefits

Dental (PPO/DMO)

PTO

Vision

Floating Holidays

Chiropractic and Acupuncture Services

Birthday Pay

Life Insurance

401K Matching Program

Flexible Spending Account (FSA)

2% Company Profit Sharing

Hotel Nikko San Francisco Full Time Hourly Perks:

Friends & Family Rates at Nikko/Okura Hotels

Reciprocity Rates at Participating Hotels

Employee Discounts in ANZU and Feinstein’s at the Nikko

Travel Assistance through Mutual of Omaha

Free Employee Dining Room Meals

Employee Computer Access for Web Browsing and Printing

Fitness/Gym Reimbursement

Employee Job Referral Program

Employee Recognition Programs and Employee Appreciation Events

Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes

Important Notice

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time.
We are an Equal Opportunity Employer and M/F/V/D
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”