Server Assistant
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Boyd Gaming
Kansas City, MO, US
Summary
The Server Assistant supports the front-of-house team by greeting guests, managing table service, and ensuring a clean and organized dining environment. They are responsible for maintaining deep knowledge of menu items and providing professional beverage and bread service throughout the guest experience.
Job Description
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Server Assistant provides exceptional support to the front-of-house team, ensuring seamless service delivery and guest satisfaction. This role requires comprehensive knowledge of menu offerings and a commitment to maintaining the highest service standards throughout each guest interaction.
**Key Responsibilities:**
- Greet guests warmly upon arrival and provide initial seating assistance, supporting the Front Server as needed
- Maintain comprehensive knowledge of all menu items, daily specials, ingredients, and preparation methods to accurately answer guest inquiries
- Deliver water and beverage service throughout the meal, ensuring glasses remain filled and refreshed
- Provide bread service with professionalism, utilizing scripted presentations
- Serve coffee and additional beverages as required
- Clear soiled tableware promptly and replace with clean service pieces between courses
- Prepare tables for each subsequent course and maintain cleanliness throughout the meal, including crumb removal
- Clear and reset tables efficiently upon guest departure, maintaining station organization and floor cleanliness
- Demonstrate outstanding service skills and adherence to service sequence standards
- Execute closing procedures and complete additional duties as assigned by management
Qualifications
**Required Qualifications:**
- Minimum 6 months of food service or hospitality experience, preferably in an upscale dining environment
- Strong communication and interpersonal skills with the ability to interact professionally with guests and team members
- Comprehensive knowledge of food and beverage service standards, including proper table service techniques and service sequence
- Ability to stand for extended periods and perform physical tasks such as carrying trays, clearing tables, and moving between stations
- Excellent attention to detail and organizational skills to maintain table cleanliness and proper setup
- Reliability and punctuality with a commitment to consistent attendance
- Ability to work effectively in a fast-paced environment while maintaining composure under pressure
- Willingness to learn
**Preferred Qualifications:**
- Previous experience as a Server Assistant or similar support role in fine dining establishments
- Bilingual capabilities to better serve diverse guest populations
- Demonstrated ability to anticipate guest needs and provide proactive service
- Experience working in high-volume service environments
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Founded in 1975 in Las Vegas, Boyd Gaming Corporation (NYSE: BYD) is one of America’s largest and most respected casino entertainment companies. We operate 27 gaming entertainment properties in 11 states, manage a tribal casino in northern California, and own and operate Boyd Interactive, a B2B and B2C online casino gaming business. We have a long and established track record of creating substantial value for our shareholders through our diversified business portfolio, successful growth investments, and ongoing program to return capital to our shareholders.
Realizing the essential role our team members play in our success, Boyd is committed to being an employer of choice – creating a unique workplace culture where our 16,000 team members feel welcome, valued and respected. As a result, we have one of the longest-tenured workforces in our industry, with team members averaging nearly 8 years of service with Boyd on a Companywide basis.
We also recognize that our success is built upon thriving communities, and we are deeply committed to investing in the well-being of the communities we call home. Through a Companywide initiative called Caring the Boyd Way, Boyd strives to reduce our impact on the environment; enhance the lives of our team members and guests; provide financial support to non-profit organizations serving our communities; and uphold good corporate governance.
We are proud to have been recognized as an industry leader by numerous national publications, including Time magazine’s “America’s Best Companies” and Newsweek’s “America’s Most Responsible Companies,” “Most Trustworthy Companies in America” and “America’s Most Charitable Companies.” Building on our 51-year legacy, we look forward to further success and growth in the years ahead, as we continue to create shareholder value while positively impacting our stakeholders and the communities we call home.
Founded
1975
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Public Company
Headquarters
Las Vegas, Nevada
Founded in 1975 in Las Vegas, Boyd Gaming Corporation (NYSE: BYD) is one of America’s largest and most respected casino entertainment companies. We operate 27 gaming entertainment properties in 11 states, manage a tribal casino in northern California, and own and operate Boyd Interactive, a B2B and B2C online casino gaming business. We have a long and established track record of creating substantial value for our shareholders through our diversified business portfolio, successful growth investments, and ongoing program to return capital to our shareholders.
Realizing the essential role our team members play in our success, Boyd is committed to being an employer of choice – creating a unique workplace culture where our 16,000 team members feel welcome, valued and respected. As a result, we have one of the longest-tenured workforces in our industry, with team members averaging nearly 8 years of service with Boyd on a Companywide basis.
We also recognize that our success is built upon thriving communities, and we are deeply committed to investing in the well-being of the communities we call home. Through a Companywide initiative called Caring the Boyd Way, Boyd strives to reduce our impact on the environment; enhance the lives of our team members and guests; provide financial support to non-profit organizations serving our communities; and uphold good corporate governance.
We are proud to have been recognized as an industry leader by numerous national publications, including Time magazine’s “America’s Best Companies” and Newsweek’s “America’s Most Responsible Companies,” “Most Trustworthy Companies in America” and “America’s Most Charitable Companies.” Building on our 51-year legacy, we look forward to further success and growth in the years ahead, as we continue to create shareholder value while positively impacting our stakeholders and the communities we call home.
Founded
1975
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Public Company
Headquarters
Las Vegas, Nevada