SERVER
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Expotel Hospitality
Houma, LA, US
Summary
The Outlet Server is primarily responsible for delivering the highest quality of service to guests in an attentive, courteous, and efficient manner. This includes accurately receiving and delivering guest orders and processing payments.
Job Description
The HOLIDAY INN HOUMA, located at 1800 Martin Luther King Blvd, is hiring for a PT RESTAURANT AND BANQUET SERVERDepartment: Food and BeverageReports to: Outlet Manager/SupervisorStatus: Non-Exempt
Job Summary:The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.Qualification StandardsEducation & Experience:• High school diploma or equivalent and/or experience in a hotel or a related field preferred.Physical Requirements:• Flexible and long hours sometimes required.• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.• Ability to stand during entire shift.• Must be able to maneuver throughout the dining area while carrying full trays of food and beverages.Mental Requirements:• Must be able to convey information and ideas clearly.• Must be able to evaluate and select among alternative courses of action quickly and acct• Must work well in stressful, high-pressure situations, including ability to handle guest disputes to satisfactory results.• Must be able to show initiative in job performance, including anticipating what needs t becomes a necessity.• Must maintain composure and objectivity under pressure.• Must be effective in handling problems in the workplace, including, preventing problems as necessary.• Must have the ability to assimilate complex information, data, etc., from disparate so adjust or modify to meet the constraints of the particular need.Marginal:• Attend meetings/training as required by management.• Perform other duties as requested by management.
Expotel Hospitality is a hospitality ownership/management company committed to excellence of service resulting in maximized profitability and asset value for clients/owners. Expotel Hospitality's success is the result of commitment, innovative systems, strategies and the quality of relationships with franchisors and owners of the properties we manage. Expotel Hospitality works with hotels to improve sales and marketing, human resources assistance, operational systems, food and beverage, asset enhancement, accounting and purchasing. Expotel Hospitality is a leader among hotel companies based on overall performance related to Guest Satisfaction, STR Index Results and Profitability.
Expotel Hospitality is results driven which flows from:
-Innovative Capital Planning
-Dominant Market Penetration
-Profitability
-Customer Satisfaction
-Franchise/Brand Satisfaction
-Operating Efficiency
Founded
2000
Company size
501-1,000 employees
Industry
Hospitality
Org type
Partnership
Headquarters
New Orleans, LA
Expotel Hospitality is a hospitality ownership/management company committed to excellence of service resulting in maximized profitability and asset value for clients/owners. Expotel Hospitality's success is the result of commitment, innovative systems, strategies and the quality of relationships with franchisors and owners of the properties we manage. Expotel Hospitality works with hotels to improve sales and marketing, human resources assistance, operational systems, food and beverage, asset enhancement, accounting and purchasing. Expotel Hospitality is a leader among hotel companies based on overall performance related to Guest Satisfaction, STR Index Results and Profitability.
Expotel Hospitality is results driven which flows from:
-Innovative Capital Planning
-Dominant Market Penetration
-Profitability
-Customer Satisfaction
-Franchise/Brand Satisfaction
-Operating Efficiency
Founded
2000
Company size
501-1,000 employees
Industry
Hospitality
Org type
Partnership
Headquarters
New Orleans, LA