Server
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Red Robin
UT
Summary
Servers are responsible for connecting with guests, providing friendly and attentive service, taking accurate food and beverage orders, and ensuring timely delivery to create memorable experiences. This includes making menu recommendations, handling concerns professionally, and maintaining the cleanliness of the work area.
Job Description
Red Robin Server – Delivering Exceptional Guest Experiences
Position: Server
Company: Sizzling Platter LLC
Location: Murray , Utah
Job Type: Full-Time / Part-Time
About Us
At Red Robin, we’re known for our burgers, energy, and commitment to creating memorable guest experiences.
We pride ourselves on bringing guests together over great food, fun atmosphere, and friendly service. Our team members are at the heart of creating an enjoyable and engaging dining experience.
As a Server, you play a key role in delivering outstanding service and ensuring every guest feels welcomed and valued.
Position Summary
The Server is responsible for providing excellent guest service throughout the dining experience, including taking orders, delivering food and beverages, and ensuring guest satisfaction. This role works in a fast-paced, full-service restaurant environment and serves as a direct point of contact for guests.
This is a tipped, non-exempt position that interacts closely with guests and collaborates with both front-of-house and back-of-house teams.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
As a Server, you will:
- Greet guests promptly and provide attentive, friendly service throughout their visit
- Take accurate food and beverage orders and enter them into the point-of-sale system
- Deliver food and beverages to guests in a timely and professional manner
- Check in with guests to ensure satisfaction and address any requests or concerns
- Maintain knowledge of menu items, ingredients, and promotions to assist guests effectively
- Process payments accurately and efficiently
- Work collaboratively with kitchen staff, bartenders, and support team members
- Maintain cleanliness and organization of tables and service areas
- Follow all food safety, sanitation, and company service standards
- Adapt to varying responsibilities during shifts based on business needs
Preferred Qualifications
- Previous restaurant or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, high-volume environment
- Strong attention to detail and ability to multitask
- Positive attitude and guest-focused mindset
- Reliable, punctual, and team-oriented
- Flexible availability, including nights, weekends, and holidays
Compensation
Pay Range: $2.13 per hour – $2.13 per hour
This position may receive tips in addition to base pay where applicable.
Actual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs. Compensation will comply with all federal, state, and local wage and tip laws.
This position is classified as non-exempt and is eligible for overtime in accordance with applicable laws.
Benefits
Eligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid time off (where applicable under state/local law)
- Professional Development Program
Physical Requirements
This position requires the ability to perform the following, with or without reasonable accommodation:
- Stand and walk for extended periods
- Lift and carry up to 25–50 pounds
- Bend, reach, and move frequently
- Carry trays of food and beverages
- Work in a fast-paced, high-traffic restaurant environment
Work Environment
This role operates in a full-service restaurant environment with exposure to high guest volume, noise, and fast-paced service conditions. Team members are expected to follow all safety procedures and use appropriate protective equipment.
Equal Employment Opportunity
Sizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.
Additional Information
This job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.
Employment is at-will where permitted by law.
Since opening in 1969 in Seattle, Washington, Red Robin has welcomed Guests to our casual dining restaurants in the U.S. and Canada, connecting people around craveable food and fun in a relaxed, playful atmosphere.
Our people are the foundation of our success. We aim to be an inclusive employer of choice by encouraging diversity, offering competitive pay and rewarding career paths. We strive to employ Team Members who are a reflection of our Guests and the communities we serve.
Mission: Serve our Guests awesome American food and bottomless fun.
Vision: Be the most loved restaurant brand in the communities we serve.
We WIN TOGETHER when we live our values:
BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries – we like to have fun. Our playful attitude impacts all aspects of our business, ensuring both Team Members and Guests have a great time.
UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a “do-whatever-it-takes” attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests.
FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences.
INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Public Company
Headquarters
Greenwood Village, CO
Since opening in 1969 in Seattle, Washington, Red Robin has welcomed Guests to our casual dining restaurants in the U.S. and Canada, connecting people around craveable food and fun in a relaxed, playful atmosphere.
Our people are the foundation of our success. We aim to be an inclusive employer of choice by encouraging diversity, offering competitive pay and rewarding career paths. We strive to employ Team Members who are a reflection of our Guests and the communities we serve.
Mission: Serve our Guests awesome American food and bottomless fun.
Vision: Be the most loved restaurant brand in the communities we serve.
We WIN TOGETHER when we live our values:
BOTTOMLESS FUN: From our unique art, to our iconic mascot, to our endless fries – we like to have fun. Our playful attitude impacts all aspects of our business, ensuring both Team Members and Guests have a great time.
UNBRIDLED GENEROSITY: By providing boundless kindness, abundance in service, and a “do-whatever-it-takes” attitude and hospitality, we ensure that our Team Members are equipped and excited to care for our guests.
FAMILIARITY WITH A TWIST: Red Robin feels different, but still like home. Our decor, recipes, and Team Members blend the familiar with the unknown to create new and interesting experiences.
INTEGRITY & HIGH-PERFORMANCE: Every action is driven by unwavering integrity, setting a new benchmark for high performance, ensuring excellence in all endeavors and fostering a culture of trust and excellence.
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Public Company
Headquarters
Greenwood Village, CO