Server

Job Details: Level: Entry, Job Location: Momo NB 3 LLC - New York, NY, Position Type: Full-Time/Part-Time, Salary Range: $11.35 - $11.35Hourly, Job Shift: Any, Job Category: Restaurant - Food Service, Momofuku

Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.

About Momofuku Noodle Bar, Uptown

Founded by Chef David Chang, Momofuku Noodle Bar first opened in New York City’s East Village in 2004. At this second location in The Shops at Columbus Circle, the menu includes ramen, buns, and a roster of dishes that change with the seasons. It also features a full bar.

The Momofuku Server embodies a warm sense of hospitality and our core values to our guests. Servers guide our guests through the Momofuku experience. Momofuku Servers provide service that is knowledgeable, approachable, efficient, and energetic while upholding company standards.

Why Momofuku?

At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development.

Responsibilities

Oversee and guide guest’s complete restaurant experience
Provide knowledgeable, approachable, efficient, and energetic service at all times
Maintain full menu knowledge for both food and beverage items, including all allergen information
Adhere to all company service standards and protocols
Utilize the POS system correctly for order entry and payment processing
Ensure proper table maintenance, including water service, pre-bussing, etc.
Stock and prepare service-related items
Run food from kitchen to tables
Perform tableside service should it apply
Maintain professional and warm guest communications
Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
Communicate respectfully and clearly with service team and management
Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
Engage management for any escalated guest situations
Adhere to Momofuku's Cleaning and sanitation SOPs
Additional service and/or operational tasks as determined by manager
Adhere to grooming and dress code standards
Assist teammates to anticipate all other Front of House needs
Handle a high-volume section
Perform service quickly and efficiently without compromising the guest experience 
Complete all assigned opening and closing duties 
Maintain current menu knowledge and up to date on any menu or beverage updates
Speak and answer questions at pre-service from the Managers and Chefs
Perform well on any quizzing or testing provided by Restaurant Leadership

Required Qualifications

A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
minimum 2 years in an upscale, fast paced, high volume restaurant 
Excellent communication, organizational, and interpersonal skills
Ability to remain calm under pressure and resolve guest conflict
Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
Able to work in a standing/walking position for long periods of time
Available to work nights, holidays and long days as necessary
Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Strong salesmanship skills 

Preferred Qualifications

2+ years of experience as a Server, Captain, or related role in a restaurant with a comparable service style and/or cuisine.
Ability to train new Servers in all aspects and responsibilities of the role
A proven track record of dependability and a continuous focus on learning and development

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, sitting, standing, for 10 to 12 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Momofuku is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
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