Server
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The Portland Regency Hotel & Spa
Portland, ME, US
Summary
The AM Server is responsible for providing exceptional guest service by greeting patrons, taking accurate food and beverage orders, and ensuring efficient meal delivery. Additionally, the role involves maintaining cleanliness, restocking service items, and supporting the broader food and beverage team.
Job Description
The Portland Regency Hotel & Spa is seeking a Part-Time AM Server to join our Food & Beverage team.
Located in the heart of Portland’s historic Old Port District, our property is a proud Historic Hotel of America, known for exceptional guest service, timeless charm, and a welcoming team environment.
If you enjoy hospitality, creating memorable guest experiences, and working in a fast-paced restaurant setting, we would love to hear from you.
Schedule:
Morning shift required: 6:30 AM – 2:00 PM, with flexibility to pick up PM and Banquet shifts
Position Summary
The AM Server is responsible for providing exceptional service to our guests by professionally greeting them, taking food and beverage orders, serving meals efficiently, and ensuring a positive dining experience.
This role is ideal for someone who is friendly, team-oriented, and thrives in a guest-facing hospitality environment.
Key Responsibilities
- Greet guests warmly and professionally
- Take food and beverage orders accurately and enter them into the POS system
- Monitor order timing and ensure prompt, accurate service
- Deliver food and beverages to guests in a friendly and efficient manner
- Assist with opening, closing, and side work duties
- Restock service items throughout the shift
- Maintain cleanliness and organization of the outlet
- Support fellow servers, hosts, food runners, and supervisors
- Handle guest concerns professionally and escalate to management when needed
- Follow all Maine liquor laws and hotel safety procedures
- Assist with training new team members as needed
Qualifications
- Previous restaurant, hotel, or hospitality experience preferred
- Strong guest service and communication skills
- Ability to work in a fast-paced team environment
- Reliable, punctual, and professional demeanor
- Comfortable standing and walking for extended periods
- Ability to lift up to 25 pounds
- TIPS Certification required
- High school diploma or GED preferred
Why Join Us?
At The Portland Regency Hotel & Spa, we take pride in delivering exceptional experiences for our guests. Join a team that values professionalism, hospitality, and teamwork in one of Portland’s most iconic destinations.
The Portland Regency Hotel and Spa is a boutique hotel in the heart of Portland, Maine. A member of the Historic Hotels Association, the Regency is housed in the former State of Maine Armory Building. Today the hotel features modern details and amenities set against a backdrop of distinctly American architecture and historic charm.
In addition to luxurious overnight accommodations, the Regency features a full service day spa, eighteen95 restaurant, Ironside Whiskey Bar, and the ever popular Armory Lounge. Private parties are welcome to reserve one of six functions spaces for a variety of social and corporate events.
For more information visit www.theregency.com.
Founded
1987
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Portland, Maine
The Portland Regency Hotel and Spa is a boutique hotel in the heart of Portland, Maine. A member of the Historic Hotels Association, the Regency is housed in the former State of Maine Armory Building. Today the hotel features modern details and amenities set against a backdrop of distinctly American architecture and historic charm.
In addition to luxurious overnight accommodations, the Regency features a full service day spa, eighteen95 restaurant, Ironside Whiskey Bar, and the ever popular Armory Lounge. Private parties are welcome to reserve one of six functions spaces for a variety of social and corporate events.
For more information visit www.theregency.com.
Founded
1987
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Portland, Maine