Server

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

 Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol. 

Compensation:  This position is paid the standard $2.13/hour plus tips.

 Responsibilities: 

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

 Key Qualifications: 

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

OUR CULTURE

For over 30 years The Vortex has been grilling up the best damn burgers in town. On top of that, we offer a huge selection of local beer, spirits and cocktails, and serve some ridiculously indulgent bar food. Basically everything we offer is bad for you. It’s the kind of place your momma (and doctor) warned you about. If you’re looking for fine dining, health food, vegan or vegetarian dishes, or gluten-free options, The Vortex is probably not the place for you. No hard feelings. We just do what we do for the people who love what we do – our loyal Vortex fans.

The Soul of The Vortex

The secret sauce of this place is the people. It’s our staff having a good time, and it’s all of our guests relaxing and having a great time. We consider it a privilege to share in the lives of our devoted patrons each and every day. After all, we owe our success to the continued love and support of this community. Everything we do, every decision we make, is always in an attempt to provide our supporters with the fun and unique experience they’ve come to expect from The Vortex. We love our faithful fans and they love us right back. When it comes right down to it, The Vortex really is all about the love.