Server
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Thrive Restaurant Group
Great Bend, KS, US
Summary
Servers are responsible for providing attentive service, taking accurate food and beverage orders, and building meaningful connections with guests. They also assist in maintaining a clean dining environment and ensuring order accuracy throughout the shift.
Job Description
Thrive Restaurant Group is a family-owned restaurant company that’s been serving communities for over 50 years, and we’re looking for the next member of our family. As we open our innovative dual-branded Applebee’s / IHOP restaurant, we’re building a team that’s passionate about hospitality, teamwork, and creating memorable experiences for every guest - morning, noon, and night.
We are committed to making a difference in the lives of the people we serve and the communities where we live. If you enjoy working in a fun, family-oriented atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.
Title: Server
Hours of Operation:
Sun - Thursday: 7am-10pm
Friday - Saturday: 7am - 12am
Our Purpose
To make a difference by serving guests with genuine hospitality, great food, and exceptional service. As a Server, you'll create memorable dining experiences by delivering outstanding service, building meaningful connections with guests, and providing knowledgeable recommendations from both the Applebee's and IHOP menus.
Essential Responsibilities
- Welcome guests with a friendly, engaging attitude and provide attentive service throughout their dining experience.
- Take food and beverage orders accurately, answer guest questions, and make recommendations from both the Applebee's and IHOP menus.
- Deliver food and beverages promptly while ensuring order accuracy and presentation standards are met.
- Create a warm, welcoming atmosphere by anticipating guest needs and responding promptly to requests.
- Enter guest orders accurately into the point-of-sale system and communicate effectively with the kitchen and bar.
- Present guest checks, process payments accurately, and complete all cash and credit card transactions.
- Assist with clearing, cleaning, and resetting tables to maintain an inviting dining environment.
- Support fellow team members to ensure an exceptional guest experience throughout the restaurant.
Qualifications
- A genuine desire to care for others while growing and learning.
- Positive attitude with a passion for hospitality.
- Ability to learn and confidently describe both Applebee's and IHOP menu offerings, promotions, and beverage selections.
- Reading, writing, basic math, verbal communication, and cash-handling skills.
- Mobility required throughout the entire shift.
- Ability to transport food, beverages, plates, glasses, and service items throughout the restaurant multiple times during a shift.
- Ability to transport glass racks and beverage cases weighing up to 25 pounds as needed.
- Ability to maintain cleanliness by wiping tables, booths, chairs, and picking up debris throughout the restaurant.
Physical Requirements
This position requires regular physical activity throughout each shift. Team members must be able to:
- Move throughout the restaurant and communicate effectively with guests and team members.
- Frequently handle and grasp items weighing up to 5 pounds.
- Occasionally lift and/or move items weighing up to 25 pounds.
- Bend, stoop, reach, and stand for extended periods.
- Maintain adequate vision to assess cleanliness and operate touchscreen point-of-sale systems.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Compensation
This position is paid at the applicable tip-credit minimum wage, plus tips where permitted by law. Total earnings will vary based on business levels, shift availability, and tips received.
Thrive Restaurant Group is an Equal Opportunity Employer.
Tennessee locations participate in E-Verify as required by state law.
At Thrive, we invite you to make a difference by being your best self. We’re a flourishing team of difference makers in more than 190 restaurants across these thriving brands.
Applebee’s / HomeGrown Kitchen / Carlos O’Kelly’s / Modern Market / Qdoba
We Believe
We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets.
Mindsets
Standards and policy manuals are great for teaching and learning how systems and processes are supposed to work, but fall short in many areas of human care. That’s why we have shared Mindsets that give us the freedom and responsibility to lead and create desirable experiences in every interaction we have. Our Mindsets are: Focus on the Guest Experience, Create Advocates, Master the Fundamentals, and People are our Legacy. Using these mindsets helps us embrace, adapt and inform our decision making so we can deliver the highest level of care and hospitality to each other and our guests.
Founded
1975
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Wichita, KS
At Thrive, we invite you to make a difference by being your best self. We’re a flourishing team of difference makers in more than 190 restaurants across these thriving brands.
Applebee’s / HomeGrown Kitchen / Carlos O’Kelly’s / Modern Market / Qdoba
We Believe
We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets.
Mindsets
Standards and policy manuals are great for teaching and learning how systems and processes are supposed to work, but fall short in many areas of human care. That’s why we have shared Mindsets that give us the freedom and responsibility to lead and create desirable experiences in every interaction we have. Our Mindsets are: Focus on the Guest Experience, Create Advocates, Master the Fundamentals, and People are our Legacy. Using these mindsets helps us embrace, adapt and inform our decision making so we can deliver the highest level of care and hospitality to each other and our guests.
Founded
1975
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Wichita, KS