Server (44575)

Job DetailsJob Location: Mi Cocina The Colony - The Colony, TX 75056Job Shift: AnyJob Category: Restaurant - Food Service
Summary of Server Position:  

The Server is responsible for providing friendly, attentive, and efficient service to ensure every guest has an exceptional dining experience. Servers create a welcoming environment, guide guests through the menu, and anticipate guest needs throughout their visit. The primary goal is to deliver outstanding hospitality, so guests leave satisfied and excited to return again and again.

Licensing Requirements:

Valid Food Handlers Certification
Valid Alcohol Service Certification

Duties & Responsibilities:

Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service
Inform guests of specials, menu items, ingredients, and menu changes
Make guest focused recommendations you genuinely feel your guests will enjoy
Answer questions about our food, beverages and other restaurant functions and services
Take food and beverage orders from guests, enter orders in our point-of-sale system
Deliver food and beverages from kitchen and bar to guests in a timely manner
Conduct age verification for alcoholic service following ABC requirements and Company procedures at all times
Manage guest liquor consumption effectively and in accordance with ABC requirements and Company procedures 
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
Perform side work at the start and end of each shift as required by service station assignment
Maintain clean service areas
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
Be ready and willing to assist fellow servers as situations arise
Be ready and willing to assist busser with clearing and resetting tables
Thank guests for their visit and invite them to return
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director

Knowledge, Skills, & Abilities:

Strong customer service and hospitality skills
Knowledge of menu items, ingredients, and daily specials
Ability to make menu recommendations and answer guest questions
Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system
Ability to multitask and work efficiently in a fast paced environment 
Strong attention to detail and commitment to guest satisfaction
Team oriented with a willingness to assist coworkers as needed
Qualifications
Qualifications:

Minimum 18 years of age
Must possess strong customer service and interpersonal skills
Minimum one year experience as a server
Must possess strong customer service and interpersonal skills
Basic knowledge of dining room operations and service procedures
Must be authorized to work in the U.S.

Work Environment / Physical Demands:

Expected to keep work location a safe and healthy work environment. Utilize basic safety measures to keep the work environment safe. Report any safety concerns to your supervisor. Where safety rules or best practices require that protective clothing/glove/shoes/equipment to be worn, or apparatus utilized, employees must wear clothing /gloves, shoes and equipment and use the apparatus.

Must be able to stand and walk for extended periods throughout the duration of the shift 
Must be able to reach, bend, stoop lift and carry up to 40 lbs.
Exposure to varying temperatures, hot (kitchen) and cold (walk ins)

What We Offer:

We interview on the Spot
Flexible Schedules, Full time or Part time
Competitive Pay & Annual Reviews with Merit Increase Potential
Tuition Assistance
Paid Vacation
Health Insurance
Free Company provided Shirts or Chef Coats
Paid Training
Free Employee Meal during work
Generous Dining Discounts at Company Owned Restaurants
Annual Employee Appreciation Event
Career Development
Fast track career path opportunities into Management
Fun place to work with exceptional & diverse Team Members
An amazing company culture of Familia and Respect
Discounts on items like Theme Parks, Movie Theaters, Live Shows, etc.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with M Crowd Restaurant Group without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.