SERVER 3TP (56661)
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Indian Head Casino & Plateau Travel Plaza
Madras, OR, US
Summary
The server is responsible for providing prompt and professional food and beverage service to guests while maintaining high standards of hospitality. They must also manage POS transactions, maintain cleanliness in service areas, and assist with various side work assignments.
Job Description
Job DetailsJob Location: Plateau Travel Plaza - Madras, OR 97741Salary Range: $15.00 HourlyPicture yourself welcoming guests, taking orders, and delivering great service in a lively café environment—where friendly interactions and attention to detail make every visit enjoyable.
The Plateau Travel Plaza is opening soon, and we are building a strong front‑of‑house team to support Three Teepees Café in our newly remodeled and expanded property, including service on the gaming floor.
We are currently seeking a Server who enjoys working with people, stays organized in a fast‑paced environment, and takes pride in providing excellent guest service. This full-time position is ideal for someone who thrives on interaction, multitasks well, and understands how great service enhances the guest experience.
What you’ll do
Greet guests and provide friendly, professional service
Take food and beverage orders accurately and efficiently
Serve guests in the café and on the gaming floor
Ensure orders are delivered correctly and in a timely manner
Handle cash, tips, and point‑of‑sale transactions accurately
Respond to guest questions or concerns in a positive manner
Maintain cleanliness of tables, service areas, and shared spaces
Follow food safety, alcohol service, and guest service standards
Support a welcoming, respectful, and team‑focused environment
Benefits, Compensation, & Perks
The starting wage for a Server is $15.00 per hour plus tips, depending on experience (DOE), with a shift differential for non‑standard hours, ranging from an additional $0.50 to $2.50 per hour, depending on the shift worked.
Eligible full-time team members also have access to a comprehensive benefits package that includes:
Health insurance with low deductibles for individuals and families
401(k) retirement plan options
Employer-paid life and disability insurance
Flexible Spending Accounts (FSA)
And much more!
Plus:
One free meal per shift for all team members
Multiple employee appreciation events and programs throughout the year, including company-sponsored family fair days, movie nights, and monthly prize drawings
Benefits eligibility and offerings vary by position and employment status.
QualificationsA few qualities we’re looking for:
Strong customer service and communication skills
Ability to work efficiently in a fast‑paced service environment
Comfortable interacting with guests in a public setting, including the gaming floor
Previous serving experience preferred
Experience as a bartender and/or barista is a plus
Reliable attendance and punctuality
Availability to work varied shifts, including nights, weekends, and holidays
Ability to work independently and as part of a team
Ability to pass a criminal history background check and pre‑employment drug testing upon offer of hire
Must be 21 years of age or older
Plateau Travel Plaza is a wholly owned and operated enterprise of the Confederated Tribes of Warm Springs. Tribal preference in hiring applies in accordance with CTWS Tribal policy; however, all qualified applicants are encouraged to apply and will be considered based on job‑related qualifications.
