Server

Culinary Service Lead (CSL) – Hillcrest Millard

Location: 13225 Westwood Lane, Omaha, NE 68144
Service Line: Hillcrest Millard
Schedule: Part-Time | Approximately 2–3 Shifts per Week | Some Weekends | Primarily 4:00 p.m. – 8:00 p.m.

Hillcrest Health & Living is looking for a friendly, dependable, and service-focused Culinary Service Lead (CSL) to join our dining team at Hillcrest Millard in Omaha, NE.

Hillcrest Millard provides post-acute rehabilitation and long-term care in a modern, welcoming environment. Our team works together to create a comfortable experience where guests and residents feel known, valued, and supported.

At Hillcrest, our mission is simple: Inspiring people to live their best lives. As a Culinary Service Lead, you will help bring that mission to life by supporting smooth meal-service operations, assisting and guiding the dining team, and creating positive dining experiences for guests and residents.

What You’ll Do

As a Culinary Service Lead, you will work closely with guests, residents, culinary team members, and community staff to help coordinate meal service while maintaining a welcoming, organized, and service-focused dining environment.

You will:

• Help lead and coordinate dining-room service during assigned shifts.

• Provide direction and support to Servers to help keep meal service organized and running smoothly.

• Serve as a resource for team members when questions or service needs arise.

• Greet guests and residents warmly and provide friendly, attentive service.

• Take and communicate meal and beverage orders accurately as needed.

• Serve meals and beverages according to individual preferences and established dining procedures.

• Follow prescribed diets, food textures, allergies, and other individualized dining needs as directed.

• Assist guests and residents with meal selections and special dining requests.

• Help coordinate room trays and other meal-service needs.

• Ensure dining areas are prepared and ready before meal service.

• Help monitor dining-room cleanliness, organization, and presentation throughout the shift.

• Support table setup, clearing, cleaning, and resetting as needed.

• Assist with dishes, dishwashing, and other kitchen or dining responsibilities when needed.

• Monitor supply levels and help ensure dining areas remain stocked.

• Support completion of required food-temperature and safety documentation.

• Ensure food items are properly dated, labeled, stored, and rotated according to established procedures.

• Communicate guest and resident preferences, concerns, or changes to the appropriate team member.

• Help address service concerns promptly and professionally.

• Support new or developing dining team members with day-to-day questions and expectations.

• Build positive relationships with guests and residents through friendly conversation and dependable service.

• Work collaboratively with the culinary team to keep meal service moving efficiently.

• Assist with special meals, celebrations, events, and additional dining needs as assigned.

What We’re Looking For

We are looking for someone who enjoys working with people, naturally steps in to help, and can provide a little extra leadership during meal service.

The right candidate will be friendly and approachable while also being comfortable helping keep the team organized and focused. You should be someone who notices what needs to be done, communicates clearly, and is willing to jump in wherever needed.

Ideal candidates will have:

• A friendly, welcoming, and service-focused personality.

• Previous restaurant, senior living, hospitality, food service, or customer-service experience preferred.

• Previous lead, shift-lead, or informal leadership experience helpful.

• A genuine interest in working with aging adults.

• Strong communication and interpersonal skills.

• Ability to provide courteous and professional service to guests, residents, families, and visitors.

• Confidence providing direction and support to other dining team members.

• Strong attention to detail with dining preferences and dietary needs.

• Dependability and consistent follow-through.

• Ability to stay organized and manage multiple priorities during busy meal periods.

• A positive and flexible approach when guest or resident needs change.

• Strong teamwork and a willingness to jump in and help.

• Ability to recognize a service issue and take appropriate action.

• Ability to follow food-safety, sanitation, and infection-control procedures.

• Comfort working in a fast-paced dining environment while maintaining excellent service.

Education & Experience

• High school diploma or equivalent preferred.

• Previous dining, food service, restaurant, hospitality, senior living, or customer-service experience preferred.

• Previous lead or supervisory experience helpful but not required.

• Experience working with aging adults is helpful but not required.

Why Hillcrest?

Dining is an important part of everyday life at Hillcrest Millard. Meals provide more than nutrition—they are an opportunity for guests and residents to connect with others, enjoy familiar routines, and take a break from the clinical side of their day.

As a Culinary Service Lead, you will have the opportunity to get to know the people you serve while also helping the dining team deliver a consistent and enjoyable experience.

This is a great opportunity for someone who enjoys working with people, likes being the person others can turn to, and is looking for a part-time schedule of approximately 2–3 shifts per week, primarily from 4:00 p.m. to 8:00 p.m., with some weekend availability.

What Hillcrest Offers

• Competitive compensation.

• Approximately 2–3 shifts per week.

• Primarily 4:00 p.m. – 8:00 p.m. shifts.

• Some weekend shifts required.

• Supportive leadership and a collaborative culinary team.

• Professional development and career-growth opportunities.

• Dayforce Wallet, allowing you to choose when you get paid.

• Gym membership reimbursement and partner discounts.

• Opportunity to build leadership experience within the culinary team.

• Opportunities to grow within a mission-driven senior care organization.

Physical & Other Requirements

• Must be able to speak, read, and write English.

• Must be able to independently lift up to 35 pounds.

• Must be able to perform repetitive standing, walking, bending, reaching, lifting, and movement throughout the shift.

• Must be able to work in a fast-paced dining environment with strong attention to detail.

• Must be flexible, calm, and professional when responding to guest, resident, family, or visitor needs.

• Must be comfortable providing direction and support to dining team members during the shift.

• Must be able to follow established food-safety, sanitation, infection-control, and chemical-handling procedures.

• Must be able to utilize technology and available resources efficiently and effectively.

• Possible exposure to communicable diseases and bodily fluids.

• Other duties as assigned.

Ready to Lead a Great Dining Experience?

If you are friendly, dependable, enjoy helping others, and are ready to take on a little more leadership during meal service, we invite you to apply for the Culinary Service Lead (CSL) – Hillcrest Millard position.

Join Hillcrest Health & Living and help us continue inspiring people to live their best lives through great service, strong teamwork, and meaningful dining experiences.