Senior Workday Product Administrator

Role: Senior Workday Product Administrator 

Location: Deerfield Beach FL (Hybrid - 3 Days a week onsite)

Contract: 6+ Months Contract

Requirement:

•       3–5+ years of hands-on Workday configuration, support and
administration experience in Benefits, Payroll, Compensation, Security and HCM
Core.

•       Proficiency with Workday tools and technologies such as
Report Writer, Enterprise Interface Builder (EIB) and Customer Central Object
Transporter.

•       Experience working in an Agile product model: backlog
refinement, user stories, iterative delivery, and participation in ceremonies

•       Strong consultative and communication skills: ability to
articulate complex topics to varied audiences and influence decisions through
data and options.

•       Demonstrated ability to align technology work to business
priorities and product roadmaps; effective planning, risk monitoring, and
mitigation in a fast-paced environment.

•       High integrity, discretion, and confidentiality when
handling sensitive HR data.

•       Workday training and certifications preferred.

Role Overview

The primary focus of this position is to provide expert
technical administration and product-oriented support for Workday, JM Family’s
Human Capital Management (HCM) system. In this role, you will act as a Sr.
Workday Product Administrator and a trusted consultative partner to HR Centers
of Excellence (COEs), IT, and business leaders. You will operate within an
Agile, product-centric delivery model —helping teams continuously deliver
measurable value through iterative enhancements, stable operations, and disciplined
release execution.

Key Responsibilities

·        Provide ongoing
design, configuration, deployment, and maintenance of Workday, ensuring
stability, usability, and scalability.

·        Serve as the senior
product administrator for Workday HCM, setting configuration standards, driving
governance, and collaborating with the product team.

·        Work as an embedded
member of a cross-functional Workday product team in an Agile product model,
contributing to backlog refinement, sprint planning, reviews, and
retrospectives.

·        Partner with the
Product Owner/Product Manager and HR COEs to translate business needs into
well-defined user stories, acceptance criteria, and a prioritized product
backlog that maximizes value realization.

·        Execute and govern
mass data uploads and changes using EIBs (including quality checks, controls,
and auditability).

·        Provide Tier 2/3
support: triage incidents, troubleshoot complex issues, coordinate resolution,
and communicate clearly to stakeholders.

·        Drive automation and
reduction of manual processes; identify technical debt and improvement
opportunities and deliver solutions iteratively.

·        Own release readiness
for Workday updates and feature deployments: plan, test, validate, coordinate
cutover, and support to ensure high-quality outcomes.

·        Ensure timely and
accurate documentation: system functionality, business process configuration,
security design, data flows/integrations, and troubleshooting guides.

·        Evaluate feasibility
of modifications/enhancements, balancing risk, dependencies, compliance, and
value; advise on options and recommended approaches.

·        Ensure adherence to
defined technical standards, security, and data privacy requirements; maintain
role-based access and security administration best practices.

·        Stay current on
Workday capabilities, releases, and best practices; bring recommendations that
improve associate experience and operational efficiency.