Senior Technical Product Manager, Privileged Access Management (PAM)

Description

Keeper Security is hiring a Senior Technical Product Manager to help shape the strategy, roadmap and growth of Keeper’s Privileged Access Management platform. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help define the future of privileged access across secrets management, secure remote access, endpoint privilege management, discovery, machine identity and related security capabilities.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Job

As a Senior Technical Product Manager for KeeperPAM, you will help shape product strategy and roadmap direction across the broader Privileged Access Management portfolio rather than owning a single product area. You will work across capabilities including secrets management, secure remote access, endpoint privilege management, discovery, machine identity and related infrastructure security workflows. The role requires someone who can connect customer needs, market trends and technical opportunities across the PAM ecosystem and help determine where Keeper should invest next. You will partner closely with Engineering, Security, Solutions, Sales and customers to define product priorities, evaluate new opportunities and translate complex technical requirements into clear product direction. This is a highly technical product role for someone who understands the broader PAM market and can move comfortably across multiple products, technologies and use cases.

Responsibilities

• Shape product strategy and roadmap priorities across the broader KeeperPAM portfolio
• Identify and evaluate opportunities that span multiple PAM capabilities, including secrets management, secure remote access, endpoint privilege management, discovery and machine identity
• Develop a deep understanding of privileged access workflows across IT, Security, DevOps, infrastructure and enterprise customers
• Evaluate customer needs, market trends, competitive developments and emerging technologies across the PAM ecosystem
• Define and prioritize cross-product requirements and initiatives that strengthen KeeperPAM as a cohesive platform
• Translate complex customer and technical needs into clear product requirements, user stories, acceptance criteria and product priorities
• Partner closely with Engineering on APIs, SDKs, command-line tools, authentication flows, connection protocols, integrations and platform architecture
• Work directly with customers, Solutions Engineering, Sales and Support to understand pain points, validate product direction and identify new opportunities
• Shape developer and administrator experiences across configuration, automation, integrations, access workflows and self-service capabilities
• Evaluate competitors and adjacent markets across PAM, secrets management, machine identity, secure remote access and zero-trust infrastructure access
• Define and track product success metrics, including adoption, usage, customer impact, retention and revenue contribution
• Partner with Technical Program Management and Engineering teams to ensure strategic priorities are clearly understood and translated into executable initiatives
• Coordinate with Marketing, Sales, Solutions and Documentation to support successful launches and go-to-market execution
• Use AI-enabled tools such as Claude, ChatGPT or similar platforms to improve product research, technical analysis, requirements development, competitive intelligence and documentation

Requirements

• 5+ years of product management experience with technical, infrastructure-focused or cybersecurity products
• Direct experience with Privileged Access Management (PAM), Identity & Access Management (IAM), Secure Remote Access, DevOps security or a closely related cybersecurity market" 
• Strong understanding of privileged access concepts including least privilege, credential management, Privilege and secrets lifecycle, privileged sessions, policy enforcement and just-in-time access
• Strong technical fluency with APIs, SDKs, command-line tools, authentication and authorization patterns, and enterprise integrations
• Familiarity with secrets management workflows including storage, access, rotation, injection, auditing and revocation
• Familiarity with secure remote access and privileged session concepts, including SSH, RDP or related enterprise connectivity technologies
• Understanding of cloud infrastructure, CI/CD, containers, Kubernetes and modern DevOps environments
• Ability to read technical documentation, understand implementation details and work effectively with engineers on architecture, requirements and technical tradeoffs
• Experience defining and delivering complex, integration-heavy or developer-focused product capabilities
• Strong customer discovery, market analysis and product prioritization skills
• Excellent written and verbal communication skills with the ability to translate complex technical concepts for engineering, customer and executive audiences
• Experience in Agile environments with demonstrated ability to define leading/lagging KPIs and use metrics to drive prioritization and execution 
• Ability and willingness to use AI-enabled tools effectively for research, technical analysis, prioritization, documentation and workflow efficiency
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business or a related field, or equivalent practical experience

Preferred Qualifications

• Product management experience with a commercial PAM, secrets management, secure remote access or identity security platform
• Familiarity with products such as CyberArk, BeyondTrust, Delinea, HashiCorp Vault, Teleport, StrongDM, Akeyless or similar technologies
• Experience with machine identity, workload identity or non-human identity security
• Experience with endpoint privilege management or privileged account discovery
• Experience supporting developer and DevOps workflows involving Terraform, Ansible, GitHub Actions, Jenkins, Kubernetes or similar platforms
• Experience with privileged session management, credential-free access or remote access gateways
• Hands-on experience writing code, scripts or technical prototypes
• Experience with cloud-native and multi-cloud environments
• Familiarity with zero-trust and just-in-time access architectures
• Experience launching and growing enterprise cybersecurity or developer platform products

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
• Above-market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: [email protected]