Senior Scheduling Administrator

Summary

Senior Scheduling Administrator

This is a remote Senior Scheduling Administrator role primarily responsible for managing scheduling activities with third-party staffing agencies that support field-based events, demonstrations, brand ambassador programs, and retail merchandising initiatives. The position serves as a liaison between internal business teams and external staffing vendors, ensuring jobs are appropriately staffed and performance expectations, vendor performance, staffing fulfillment, and issue resolution.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

 What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

• Manage staffing requests with third-party workforce vendors.
  • Match agencies to projects based on geography and staffing capabilities.
  • Monitor agency staffing fulfillment and performance.
• Maintain and build vendor relationships.
• Conduct agency performance oversight.
• Set expectations for corrective actions, communicate performance concerns.
• Address service issues and staffing concerns.
• Manage agencies in conjunction with corresponding with issues regarding statutory safety and training compliance issues, wage and rate issues (Compensation), associate claims and performance management.

Qualifications:

• 2 – 4 years of experience administrative, lead capacity.
• Ability to work effectively with management
• Excellent problem-solving ability; mathematical and analytical ability
• Strong initiative and self-directed, ability to work independently with little or no supervision
• Good organization, prioritizing and follow up skills
• Time management.
• Ability to work independently in a remote environment.
• Detail-oriented with high accuracy level.
• Intermediate to advanced PC skills; must be proficient in Microsoft Office Word, Excel, Outlook and PowerPoint
• Strong communication skills

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Job Duty

·          Manage a team of approximately 150-200 field based representatives within a geographic region by reviewing incoming manpower requests in order to evaluate true need versus customer/client request to provide for optimal execution rates in conjunction with balancing need for reschedule timeframes.

·         Regularly conduct coaching sessions with Full-Time & Part-Time associates to discuss strategies for ongoing demonstration and improvement, in addition to coaching and promoting accountability.

·         Maximizes the efficiency and control labor costs by using the PTS System, schedule appropriate personnel based on skill set and geography. Identify manpower shortfalls and third-party needs, seeking approval for all usage of outside resources.  If third party approved, create P-net request and schedule the usage of said resources.

·          Manage associates in conjunction with corresponding centers of excellence with issues regarding statutory safety and training compliance issues (Learning & Development), wage and rate issues (Compensation), associate claims and performance management (Associate Relations)

Supervisory Responsibilities:

Direct Reports

- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

- May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements:

- Travel and Driving are not essential duties or functions of this job ; but may require up to 10% travel for special events or vendor meetings.

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required):    High School Diploma or GED   

      (Preferred):           Bachelor's Degree                                  

Field of Study/Area of Experience:  Business or related field (equivalent experience will be considered where applicable)

- 2-4 years of experience in a supervisory or lead capacity, direct experience in managing remote workforce

Skills, Knowledge, Abilities, and Software/Tools

-       Supervisory skills; to include Delegating Responsibility, Training, & Evaluating Performance

-       Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers

-       Ability to Work Effectively with Management

-       Excellent problem-solving ability; Mathematical and analytical ability

-       Strong initiative and self-directed, ability to work independently with little or no supervision

-       Good organization, prioritizing and follow up skills

-       Mathematical and analytical ability

-       Detail-oriented with high accuracy level

-       Intermediate to Advanced PC skills; Must be proficient in Microsoft Office Word, Excel, Outlook and PowerPoint

-       Strong communication skills

-       Safety: must have the ability to perform the job safely by demonstrating full awareness of his/her surroundings.  Will utilize proper safety techniques and equipment use when necessary.  Will be proactive in alerting Management of any unsafe act or condition to prevent injuries. 

Environmental & Physical Requirements:

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time, ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.  A detailed Environmental and Physical Requirements document is available in the Total Rewards department. 

Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.