Senior Sales Operations Analyst

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a strategic and highly effective Senior Sales Operations Analyst to support our fast-growing partner sales organization. This role will partner directly with partner leadership and the partner programs team to support day-to-day partner operations, implement and manage all partner processes, and contribute to the strategic design of new partner programs. The ideal candidate has experience driving operational programs that bring together people, process, and technology to solve complex business problems — and is passionate about building scalable solutions in a fast-paced, cross-functional environment.

The ideal candidate has experience at a high-growth B2B SaaS company, preferably public, with demonstrated success designing and scaling processes in an indirect or partner sales environment.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world:  Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work:  One day you'll be working through a partner onboarding process, and the next you may be designing the operational framework for an entirely new channel program. You seek to understand the businesses you support in order to make a larger impact.
• You build genuine relationships:  Partner sales runs on trust. You know how to build lasting relationships with internal and external stakeholders and show up as a reliable, strategic resource for the teams you support.
• You want to be with the best:  Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before.
• You are a team player:  At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Partner directly with partner leadership and the partner programs team to support day-to-day partner operations, serving as the primary Sales Ops point of contact for all partner sales needs.
• Implement and manage all partner sales processes, ensuring they are scalable, repeatable, and aligned with Samsara's global sales policies and systems.
• Contribute to the strategic design of new partner programs, including operational playbooks, cross-functional alignment, and change management execution as new programs are launched.
• Own project objectives and milestones with minimal guidance, driving smaller-scope projects or complex cross-functional workstreams end-to-end.
• Serve as the subject matter expert on all sales processes that involve channel partners, advising on solution design, system enhancements, and 'run-the-business' items.
• Devise and implement new solutions that solve complex project-level issues, including improvements and UAT for tools such as Salesforce used across the partner sales organization.
• Proactively identify and prioritize process and system improvements that enhance productivity for partner-facing sales teams.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Minimum requirements for the role:

• 4+ years of experience in a Sales Operations or related operational/strategic role supporting sales organizations in a dynamic, high-growth environment
• Demonstrated ability to design, implement, and scale sales processes and policies, with strong organizational skills and the ability to manage projects from end-to-end
• Proficiency in Salesforce and the broader sales technology ecosystem; ability to build and maintain reports, dashboards, and operational workflows
• Strong analytical skills with comfort performing quantitative analysis on large data sets to surface insights, track KPIs, and inform business decisions
• Proven ability to manage complex, cross-functional programs and coordinate across multiple stakeholders with competing priorities
• Strong written and verbal communication skills; experience partnering with and presenting to senior and executive leadership
• Proactive, adaptable, and able to operate independently with strong business judgment in a fast-moving environment
• Bachelor's degree or higher; business, finance, economics, or related field is a plus

An ideal candidate also has:

• Experience supporting channel, reseller, or partner sales programs at a B2B SaaS company
• Familiarity with partner relationship management tools or indirect sales systems
• Experience working closely with deal desk, finance, or partner programs teams on cross-functional process design

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary$79,432.50—$120,150 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.