Senior Sales Manager
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BROAD RIVER RETAIL
Four Oaks, NC, US
Summary
The Senior Sales Manager is responsible for driving sales performance and leading a team of over 10 consultants to meet company goals. They must ensure consistent implementation of sales processes and maintain high standards for showroom operations and customer service.
Job Description
Job DetailsJob Location: FOUR OAKS Supercenter - FOUR OAKS, NC 27524Senior Sales Manager
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE
The Senior Sales Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance team. We're seeking a hands-on Retail Sales Leader to drive results, assist in leading a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves personal sales goals, coaching, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are sales-focused, energetic, accountable, and passionate about retail leadership.
Senior Sales Managers go through HFA onboarding, which means they will be trained as a Home Furnishing Associate and will be required to sell on the floor until they have reached their goal. Immersing in our sales process will empower them with the tools and confidence to thrive in the next stage of their career. Successful candidates will be considered for the AGM or GM roles after completion of their training.
DAY IN THE LIFE AS THIS MEMORY MAKER
Champions our Mission, Values, and Customer Beliefs.
Reaching Sales goals provided.
Assists in leading sales activities and initiatives.
Oversees the consistent implementation of processes and policy standards across stores.
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants.
Be a hands-on, energetic sales leader with a passion for retail.
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team.
Organize multiple competing priorities while meeting deadlines.
Maintain the highest standards of personal and professional conduct.
Maximize your own potential through continual self-improvement and accountability.
Focus on our customers’ needs and strive to exceed their expectations
Recognize others’ values and work together respectfully.
Seek efficiency through improving processes and technology.
Be accountable for hitting various KPI numbers each week.
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging.
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities.
WORKPLACE ENVIRONMENT
This is an in-store position that is primarily performed on the sales floor and customer-facing.
Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS:
Salary is based on numerous factors, including experience, knowledge and skill.
Performance based bonus potential.
Medical, dental, vision, and life insurance options.
Paid time off and 401K matching contribution.
Employee discount (40%) at BRR locations.
Internal Opportunities for career growth and advancement.
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self. Qualifications
Broad River Retail (BRR) is the largest and fastest-growing Ashley licensee in the Carolinas and Georgia. BRR operates 27 Ashley Stores, four Ashley Outlets, and three distribution centers. Broad River is #41 on Furniture Today’s Top 100 U.S. Furniture Stores of 2023. BRR is also recognized as one of the 50 fastest-growing businesses headquartered in South Carolina as well as the Charlotte metro region in 2023.
At our core, we are a purpose-driven organization, and it inspires everything that we do. We think about living out our organizational purpose through our passion for Furnishing Life’s Best Memories for others – for our Memory Makers, our guests, whom we are privileged to serve, and our neighbors in our communities.
We encourage you to learn more about Broad River Retail. Visit our website, broadriverretail.com, and check out our podcast, storiesfromtheriver.com.
Founded
2003
Company size
501-1,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Fort Mill, SC
Broad River Retail (BRR) is the largest and fastest-growing Ashley licensee in the Carolinas and Georgia. BRR operates 27 Ashley Stores, four Ashley Outlets, and three distribution centers. Broad River is #41 on Furniture Today’s Top 100 U.S. Furniture Stores of 2023. BRR is also recognized as one of the 50 fastest-growing businesses headquartered in South Carolina as well as the Charlotte metro region in 2023.
At our core, we are a purpose-driven organization, and it inspires everything that we do. We think about living out our organizational purpose through our passion for Furnishing Life’s Best Memories for others – for our Memory Makers, our guests, whom we are privileged to serve, and our neighbors in our communities.
We encourage you to learn more about Broad River Retail. Visit our website, broadriverretail.com, and check out our podcast, storiesfromtheriver.com.
Founded
2003
Company size
501-1,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Fort Mill, SC