Senior Project Manager - Audio Visual

Description

POSITION SUMMARY: 

The Senior Project Manager – Audio Visual is responsible for the successful delivery of complex audiovisual (AV) and technology integration projects from project kickoff through closeout. This role owns overall project execution, including schedule, budget, scope, and client satisfaction. 

The Audio Visual Project Manager (AV PM) serves as the primary point of contact for clients and internal teams, leading cross-functional coordination across engineering, procurement, field operations, and subcontractors. A significant portion of this role is focused on procurement oversight – partnering closely with the AV Procurement Specialist to track equipment orders, anticipate delivery risks, manage material readiness, and ensure procurement activities stay aligned with project schedules. The PM does not execute purchasing transactions directly but must have deep enough AV product knowledge to provide meaningful direction, flag issues, and hold the procurement process accountable. 

This role requires a strong understanding of AV systems and construction workflows, with the ability to proactively manage risk, drive project progress, and ensure high-quality outcomes. The AV PM is expected to operate with a high degree of autonomy, managing multiple projects simultaneously while maintaining alignment with company standards and client expectations.

The AV PM is a member of the AV and Physical Security Business Unit which is the centralized point of customer engagement, resource management, deliverable assurance, and project/program reporting. The PM will apply practical project management principles guided by PMI PMBOK, adapting them pragmatically to a fast-moving, evolving environment where execution and outcomes take priority over rigid adherence to process. The ideal candidate is comfortable operating in a “build-the-plane-while-flying” environment – contributing to process development while simultaneously delivering results. The PM takes the handoff from Sales and facilitates the implementations through to project closure.

This role requires a Project Manager with a strong understanding in Audio Visual (AV) and technologies for corporate environments, including meeting room systems, digital signage, control systems, and video conferencing platforms. Candidates should have sufficient familiarity with AV equipment, lead times, and vendor ecosystems to effectively oversee and guide the procurement process in partnership with a dedicated AV Procurement Specialist – understanding what to ask for, when to escalate, and how procurement impacts project delivery. The ideal candidate is confident in leading both AV and Physical Security projects.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.  

• Own overall project execution, ensuring projects are delivered on time, within budget, and in alignment with scope and quality expectations.
• Serve as the primary point of contact for clients, managing expectations and maintaining strong working relationships throughout the project lifecycle.
• Lead coordination across engineering, procurement, field operations, and subcontractors to ensure seamless project execution.
• Partner with the AV Procurement Specialist to oversee equipment ordering, track delivery status across all active projects, anticipate material delays, and ensure procurement timelines support field installation schedules.
• Leverage AV product knowledge to provide direction on equipment specifications, substitutions, and lead time tradeoffs, enabling the procurement team to act quickly and accurately.
• Proactively identify and escalate procurement risks – including delays, shortages, or specification mismatches – and drive resolution with the procurement and field teams before they impact project delivery.
• Drive project schedules, proactively identifying risks, delays, or constraints and implementing corrective actions.
• Manage project financials, including budgeting, forecasting, billing, and cost control.
• Oversee site readiness, installation progress, and commissioning activities in coordination with Field Operations.
• Ensure all project documentation, including drawings, change orders, and closeout materials, are accurate and complete.
• Manage scope changes and mitigate risk through structured change management processes.
• Conduct regular project reviews, status reporting, and stakeholder communication.
• Ensure compliance with company standards, safety requirements, and industry best practices.
• Coordinates Resource Utilization with Delivery Teams.
• Partners across cross functional teams to deliver the best possible solution for a client.
• Continually seeks and capitalizes upon opportunities to increase customer satisfaction.
• Supports internal project and continuous improvement initiatives.
• Ensure compliance with industry standards, safety regulations, and company policies.
• Conduct project closeout meetings and gather client feedback for continuous improvement.
• Other duties as assigned.

Minimum Education and Experience:

• Bachelor’s degree in project management,   Engineering, or a related field (or equivalent experience).
• 5–8+ years of project management   experience in AV, low-voltage, or construction environments.
• Proven experience managing multiple   concurrent AV integration projects from initiation through closeout.
• Strong understanding of AV systems,   including Cisco, Crestron, Extron, QSC, Biamp, and similar technologies.
• Familiarity with AV equipment   procurement processes, including product lead times, vendor ecosystems, and   material readiness requirements – sufficient to oversee and guide procurement   activities in coordination with a dedicated procurement resource.
• Proficiency in project management tools   (MS Project, MS Office, SharePoint, Smartsheet, etc.).
• Ability to travel to job sites as   needed.

Preferred Education and Experience:

• Strong IT Infrastructure deployment   experience in a Professional Services organization of either a Manufacturer,   or Value-Added Reseller.
• Experience working in fast-paced,   high-growth, or startup-like environments where processes are being developed   in parallel with day-to-day execution.
• PMP Certification strongly preferred

OTHER SKILLS and ABILITIES: 

• Strong leadership and decision-making skills with the ability to drive project outcomes.
• Highly action-oriented; ability to operate effectively in ambiguous, evolving environments without waiting for fully-defined processes. Focuses on outcomes and drives results.
• Strong AV product awareness, including understanding of manufacturer lead times, equipment compatibility, and the ability to guide procurement decisions without directly executing them.
• Ability to manage multiple complex projects simultaneously.
• Strong financial acumen related to project budgeting and forecasting.
• Ability to identify risks early and implement effective mitigation strategies.
• Strong verbal and written communication skills with a focus on client service.
• Outstanding interpersonal skills demonstrated in ability to communicate on all levels of internal and customer organizations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job involve normal vision.