Sr. Manager, Program - National Test Regionalization
Boost your chances before you apply.
Quest Diagnostics
Clifton, NJ, US
Summary
The Senior Program Manager leads the National Test Regionalization program to optimize the lab network through strategic migration of testing processes. They are responsible for managing the program roadmap, balancing network capacity with demand, and improving operational efficiency and turnaround times.
Job Description
This role is responsible for leading the National Test Regionalization program, a key strategic initiative designed to optimize our lab network. The Senior Program Manager will drive the end-to-end process of identifying and migrating testing to optimize cost and delivery. This will be accomplished through the analytical review of tests and their FDA status, incorporating inputs from Esoteric, Regional Labs, and Health Systems. As the central owner of the program's strategic roadmap and execution, you will balance network capacity with demand, minimize multiple handling, and directly impact cost, turn-around-time (TAT), and operational efficiency.
Internal Title: Sr. Manager, Program - National Test Regionalization
This is a Remote opportunity however the incumbent must reside in a commutable distance to one of our major lab geographies: Boston, Newark NJ, Pittsburgh, Chantilly VA, Atlanta, Greensboro, Miami, Tampa, Dallas, Houston, Kansas City, Chicago, Denver, Oklahoma City, Las Vegas, Los Angeles (West Hills or San Juan Capistrano), Sacramento or Seattle.
No Sponsorship available.
Pay Range: $120,000 - $155,000/ year, 15% Bonus (The final offer and compensation package for this role may vary depending on the candidate's geographic location.)
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
· Medical/Prescription Drugs
· Dental
· Vision
· Flexible Spending Accounts (FSAs)
· Supplemental Health Plans
· 401(k) Plan – Company match dollar-for-dollar up to 5%
· Employee Stock Purchase Plan (ESPP)
· Supplemental Life Insurance
· Dependent Life Insurance
· Short- and Long-Term Disability buy-up
· Blueprint for Wellness
· Emotional Well-Being Resources
· Educational Assistance
· Paid time off / Health Time
Responsibilities
-
Own and execute the strategic plan for the National Test Regionalization Program across the Esoteric, Regional, and Health System networks, aligning with the broader goals of National Lab Operations (NLO) and Enterprise Transformation (ETLO).
-
Lead the analysis of FDA approved tests currently performed in Esoteric labs to identify opportunities for migration to regional labs, with the goal of improving cost and turn-around time.
-
Develop and present compelling business cases to senior leadership, utilizing detailed Cost of Testing models to demonstrate both financial savings and lead time reductions from moving tests.
-
Develop, maintain, and govern all program-related artifacts, including comprehensive program plans, timelines, and a clear list of deliverables.
-
Act as the single point of contact and accountability for test regionalization activities, owning the project pipeline and managing communication through the S&OP process to align demand and capacity analysis across NLO, Regional, Health Systems, and Esoteric labs.
-
Orchestrate and coordinate all cross-functional stakeholders—including R&D, Franchise, National Lab Ops, Regional Lab Ops, PMO, and Database teams—to ensure alignment and seamless execution.
-
Rigorously track program progress, risks, and issues, providing transparent and consistent status reporting to all stakeholder levels, from project teams to executive committees.
-
Proactively identify risks and lead mitigation planning to ensure program timelines and objectives are met.
- Champion and support all related change management, communication, and adoption efforts to ensure smooth integration of new workflows across the laboratory network.
Qualifications
Required Work Experience:
-
5–8 years of progressive experience in program management, operations, or a related field.
-
Clinical laboratory or Health system background required
-
Proven experience managing large-scale, cross-functional programs from strategy through execution.
-
Strong analytical and financial acumen, with demonstrated experience creating business cases or cost benefit models.
-
Experience presenting program status, analysis, and recommendations to Executive Level leadership.
Preferred Work Experience:
-
Business Transformation experience (e.g., Lean Six Sigma certification or equivalent).
-
Experience in the healthcare, life sciences, or clinical diagnostics industry.
-
PMP certification.
Knowledge:
-
Expertise in program management principles, governance, and tools.
-
A strong understanding of healthcare operations and clinical laboratory workflows.
-
Proficiency in risk and issue management practices.
-
Deep knowledge of performance tracking and reporting methods.
Skills:
-
Strong program execution and delivery skills.
-
Excellent organization, prioritization, and ability to manage multiple deadlines.
-
Effective communication, collaboration, and stakeholder coordination abilities.
-
Advanced problem-solving, critical thinking, and analytical capabilities.
Physical and Mental Requirements:
-
Ability to manage multiple competing priorities and tight deadlines.
-
Strong organizational and problem-solving capabilities.
-
Ability to adapt and thrive in a dynamic, fast-paced work environment.
- Requires prolonged periods of computer use and participation in meetings.
Travel required:
- 26-50%
Education:
- Bachelor’s Degree (Required)
| Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. |
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion.
Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories.
Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients.
Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions.
The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.
More information is available at www.questdiagnostics.com.
Language Assistance / Non-Discrimination Notice
Asistencia de Idiomas / Aviso de no Discriminación
語言協助 / 不歧視通知
www.QuestDiagnostics.com/home/nondiscrimination
Founded
1967
Company size
10,001+ employees
Industry
Medical and Diagnostic Laboratories
Org type
Public Company
Headquarters
Secaucus, NJ
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion.
Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories.
Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients.
Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions.
The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.
More information is available at www.questdiagnostics.com.
Language Assistance / Non-Discrimination Notice
Asistencia de Idiomas / Aviso de no Discriminación
語言協助 / 不歧視通知
www.QuestDiagnostics.com/home/nondiscrimination
Founded
1967
Company size
10,001+ employees
Industry
Medical and Diagnostic Laboratories
Org type
Public Company
Headquarters
Secaucus, NJ