Senior Product Manager

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Senior Product Manager

Senior Product Manager (Cary, NC - Onsite)

Other Location is Overland Park - Onsite

MAJOR RESPONSIBILITES:

•        This role serves as a strategic Senior Product
Manager accountable for the ServiceNow portfolio product management functions
within D&IT Business Systems. The Senior Product Manager owns and
continuously improves product management discipline across the ServiceNow
portfolio and is Accountable (A of RACI) for portfolio process, intake
discipline, prioritization framework, release management governance, roadmap
clarity, stakeholder management, value visibility and executive decision
readiness.

•        The ideal candidate is a strong product
management practitioner who can operate across multiple ServiceNow domains,
bring clarity to ambiguous needs, translate strategy into executable work. The
candidate will lead the adoption of D&IT’s Digital Product Operating Model
(DPOM) ways of working, ensuring that application investments are intentionally
selected, objectively prioritized, architecturally sound, and continuously
measured to deliver enduring business value, not one-off project outputs.

SKILLS AND ABILITIES REQUIRED:

•        Own the ServiceNow portfolio product management
discipline, including intake, prioritization, roadmap governance, release
management guardrails, stakeholder rhythm, and executive visibility.

•        Define standards for roadmap management,
backlog health, prioritization, intake readiness, user story quality, value
measurement, release readiness, and stakeholder decision-making.

•        Introduce practical product management tools,
templates, and routines aligned to D&IT Product Management ways of working.

•        Partner with D&IT Product Management
leadership for mentorship, coaching, and practice alignment.

•        Delegate and guide tactical product execution
to Product Owner while remaining Accountable for the portfolio-level process
and decision framework.

•        Accountable for roadmap alignment to the
ServiceNow platform strategy, governance model, Digital Product Operating Model
principles, and measurable business outcomes

•        Own the portfolio prioritization model and
backlog governance standards while the Product Owner remains Responsible for
day-to-day backlog grooming and readiness.

•        Partner with Product Leads to ensure backlog
items are clear, actionable, and aligned to business value, risk, platform
health, and strategic priorities.

•        Set Definition of Ready expectations for
refinement, including business need, value statement, acceptance criteria,
dependencies, risk, UX impact, release consideration, and measurable outcome.

•         

QUALIFICATIONS AND EXPERIENCE

•        12+ years of product management, product
ownership, business analysis, or enterprise platform experience.

•        Experience managing or supporting complex
technology product portfolios.

•        Strong understanding of product management
practices, including roadmap development, backlog management, prioritization,
user story writing, and stakeholder alignment.

•        Demonstrated ability to translate ambiguous
business needs into structured, actionable requirements.

•        Experience working in Agile, hybrid Agile, or
scaled delivery environments.

•        Strong facilitation skills with the ability to
align business, technical, and delivery stakeholders.

•        Ability to operate in a matrixed environment
without direct authority.

•        Strong written communication skills, including
executive-ready summaries, decision documentation, and product materials.

•        Demonstrated ability to manage competing
priorities across multiple workstreams.

•        Experience serving as Accountable product
manager for portfolio process, prioritization, release governance, roadmap
trade-offs, stakeholder alignment, and executive decision readiness.

•        Experience with ServiceNow or another
enterprise workflow platform.

•        Experience supporting ITSM, ITAM, SPM, SecOps,
IRM, ITOM, Employee Experience, or enterprise service management capabilities.

•        Familiarity with Product Operating Model
practices.

•        Experience helping establish product management
discipline in a maturing platform or transformation environment.

•        Experience with value-based prioritization, KPI
development, and product performance reporting.

•        ServiceNow CSA, Product Owner, Agile, Scrum, or
product management certification preferred but not required.

•        Experience applying portfolio rationalization,
technical debt, release governance, and measurable outcome practices in an
enterprise platform environment.

•        Bachelor's Degree (in Business, Engineering,
Technology, Computer Science or related field), preferred or equivalent
experience. 

About us:

OTSI is a global technology
partner providing enterprise IT consulting, digital solutions, and managed
services. We help organizations modernize complex technology landscapes,
harness the power of data, and build scalable AI-led ecosystems to accelerate innovation
and business growth. With over 26 years of experience, we consistently turn
complex challenges into success stories through our strong technical
capabilities and deep industry knowledge. Our global team of 1,800+
professionals, spread across 6 countries, delivers cutting-edge solutions for
customers across Banking, Financial Services, Insurance, Transportation &
Logistics, Energy & Utilities, Healthcare & Life Sciences, Government,
Hi-Tech, Telecom & Media, Manufacturing, and more.

Our focused technology
areas:

·        AI/ML (Agentic AI Solutions, GenAI/LLMs, Natural Language Processing,
Intelligent Processing, Physical Intelligence)

·        Data & Analytics (Data Architecture, Data Engineering, Data
Migration, Data Modernization, Big Data, Analytics and BI)

·        Cloud (Cloud Computing, Cloud Migration, Cloud-Native Architecture,
Hybrid and Multi-Cloud)

·        Digital Engineering (Application Modernization, Product Engineering,
Platform Engineering, DevSecOps)

·        Quality Engineering (Manual Testing, Nonfunctional testing, Test
Automation, Digital Testing)

·        Enterprise Platforms (SAP, Microsoft, Oracle, etc.)

Our focused industries and
target segments:

·      
Banking, Financial Services, & Insurance

·      
Manufacturing, Transportation, & Logistics

·      
Energy & Utilities

·      
Telecom & Media

·      
Healthcare & Lifesciences

·      
Government & Public Sector (FED, SLED, & Partners)

·      
Hi-Tech