Senior Manager, QMS Program

Job Details: Job Location: MBI TN - Loudon, TN, Salary Range: Undisclosed, The Sr. Manager, QMS Program is responsible for developing, standardizing, deploying, and maintaining the enterprise-wide Quality Management System (QMS) framework across all Malibu Boats Inc. brands and business units. This role serves as the backbone—or "spine"—of the organization’s quality infrastructure, ensuring structural consistency across systems, phases, processes, deployment methodologies, and training programs. The Sr. Manager partners closely with cross-functional leaders to ensure the QMS is robust, scalable, and aligned with organizational goals and industry best practices.

Key Responsibilities

QMS Framework & Standardization

Design, develop, and maintain the enterprise QMS framework, ensuring consistency and alignment across all Malibu Boats Inc. brands and business units.
Define and standardize phase-gate processes, quality procedures, work instructions, and documentation standards enterprise-wide.
Establish and govern a centralized document control system to manage QMS policies, procedures, and records.
Ensure compliance with applicable industry standards (e.g., ISO 9001) and regulatory requirements.

Deployment & Implementation

Lead the strategic deployment of QMS processes and systems across all facilities and business units.
Develop and execute implementation roadmaps, timelines, and milestone tracking for QMS rollouts.
Partner with site-level quality leaders to ensure successful adoption and sustainability of QMS standards.
Identify and resolve barriers to effective QMS deployment, driving continuous alignment and improvement.

Training & Capability Building

Design and deliver comprehensive QMS training curriculum for all levels of the organization.
Develop training materials, e-learning modules, and reference guides to support QMS understanding and compliance.
Assess training effectiveness and continuously improve programs based on feedback and audit findings.
Coach and mentor quality professionals and cross-functional teams on QMS principles and best practices.

Audit & Compliance

Plan and lead internal QMS audits across all brands and business units to assess compliance and effectiveness.
Manage audit findings, corrective actions, and follow-up activities to ensure timely closure and sustained improvement.
Serve as the primary point of contact for external QMS audits and certifications.
Monitor and report on QMS performance metrics, identifying trends and opportunities for improvement.

Collaboration & Communication

Partner with Operations, Engineering, Supply Chain, Customer Service, and other functions to integrate QMS requirements into business processes.
Communicate QMS goals, updates, and results to senior leadership and stakeholders.
Facilitate cross-functional forums and working groups to drive QMS alignment and best practice

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Qualifications: Qualifications

Bachelor’s degree in Engineering, Quality, Business, or related field (Master’s preferred).
8+ years of progressive experience in quality management systems, quality engineering, or related roles in a manufacturing environment.
Deep knowledge of ISO 9001 and/or IATF 16949 standards; Lead Auditor certification preferred.
Professional certifications such as CQE (Certified Quality Engineer) or CQA (Certified Quality Auditor) preferred.
Demonstrated experience in QMS design, deployment, and standardization across multiple sites or business units.
Strong project management, organizational, and analytical skills.
Excellent communication, training, and facilitation abilities.
Proficiency with QMS software, document control systems, and data analytics tools.

Competencies

Systems thinking and standardization
Project management and execution
Training and capability development
Attention to detail and documentation rigor
Cross-functional collaboration and influence
Analytical and data-driven decision making
Change management
Accountability and integrity

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Continuous/C = 67-100%, Frequent/F = 33-66%, Occasional/O = 33%, None/N

Sits                      hours

Stands   hours

Walks    hours

Drives   hours

Employee Lifts and/or Carries:  type amount of weight in each area

Maximum: 50 (lbs)                       Frequently: 20 (lbs)                           Occasionally: 35 (lbs)

Employee uses Hands for repetitive activities:

Simple Grasping:             Right,                               Left,

Pushing/Pulling:              Right,                               Left,

Fine Manipulation:         Right,                               Left,

Employee uses Feet for repetitive activities:

Right:                               Left:

Employee is required to perform these activities:

Bending At Waist:

Squatting:

Climbing Ladders, Stairs:

Kneeling On Ground:

Reaching Above Shoulder:

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job (i.e., heat/cold, dust/dampness, height; chemical; noise) PPE requirements are included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical 10-hour workdays based upon facility.
Typical 4- or 5-day work week schedule based upon facility and schedule loading.
Overtime is occasional to frequent based on a number of factors.
Required to work indoors and outdoors, year-round and in all weather conditions.
May be required to work during production shutdowns or other “off-schedule” periods to conduct special activities.
Safety glasses required while in production areas
Other PPE may be required based on specific projects.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Accountability, dependability, adaptability, and flexibility
Coaching, mentoring
Creative, innovative thinker
Good decision making and judgment
Leadership
Ethics, integrity, honesty
Willingness to learn

Teamwork:  Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Motivation:  Measures self against standard of excellence.

Quality:  Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Attendance/Punctuality:  Is consistently at work and on time.

Dependability:  Takes responsibility for own actions.