Senior Laserfiche Platform Engineer / Administrator

Our client, a Texas state government agency, is seeking a senior-level engineer to upgrade and modernize their Laserfiche Enterprise Content Management (ECM) platform — including server infrastructure, application software, and supporting components. The ideal candidate will bring deep hands-on experience with Laserfiche upgrades, workflow automation, and enterprise systems integration, and will work under minimal supervision to plan, execute, and stabilize the migration.

Work Arrangement: Hybrid — 2 days onsite downtown Austin, TX / 3 days remote (Austin, TX area). You must be local to or commutable to Austin, TX. 

This is a 12-month contract role initially. 

Responsibilities

• Assess the existing Laserfiche ECM environment and develop an upgrade/migration strategy
• Plan, install, configure, and validate upgrades to Laserfiche servers, repositories, web components, workflow services, and modules
• Upgrade and optimize underlying infrastructure (OS, app servers, databases, storage)
• Configure and test secure access for internal staff, partners, and external users
• Review, remediate, and revalidate workflows and automated document routing for compatibility
• Modify/enhance custom scripts, forms, templates, metadata structures, and integrations
• Improve workflow automation for document intake, review, approval, and records retention
• Support integration with identity management, authentication, email, and other enterprise systems
• Conduct system testing, performance validation, and user acceptance support
• Develop technical documentation and operational procedures
• Provide knowledge transfer to internal support teams
• Support production deployment, post-upgrade stabilization, and troubleshooting

Requirements

• 8+ years administering/supporting document management, records management, or workflow automation platforms
• 8+ years supporting both internal and external user access requirements
• 5+ years building, developing, and troubleshooting workflow automations
• 5+ years of experience planning/executing Laserfiche server and application upgrades
• Strong knowledge of Microsoft Windows Server environments and IIS
• 3+ years of Microsoft SQL Server administration, maintenance, and troubleshooting
• Strong problem-solving, analytical, and customer-facing skills

No C2C / No Sponsorship — candidates must be authorized to work in the U.S. without current or future sponsorship.

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