Senior Housing Service Coordinator
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D'Youville Life & Wellness Community
Lowell, MA, US
Summary
The Senior Housing Service Coordinator will manage tenant services, facilitate community activities, and link residents to essential community resources. They will also mediate tenant conflicts and maintain relationships with local service agencies to support the quality of life for residents.
Job Description
Senior Housing Service Coordinator
A commitment to care. A legacy of compassion. This is D'Youville.
Come join us! Since 1960, D’Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of the community at large. We are a 208-bed facility with 84-bed Special Care Dementia Unit.
We are seeking a Senior Housing Service Coordinator for our Independent Living Facility, Bruyere Gardens.
- Part-Time; 24 hours per week.
- $20 to $28 per hour based on skills and experience.
- Full Benefits.
Senior Housing Service Coordinator Qualifications:
- Bachelor’s degree or higher in Social Work, Psychology, Gerontology, Counseling or related specialty or significant work experience relevant to the position.
- Experience with AASC Online Software for the American Association of Service Coordinators preferred.
- Experience working in a HUD housing environment preferred.
- Basic experience with Microsoft Excel.
Senior Housing Service Coordinator Job Summary:
- Work with new and existing tenants to explain the service coordinator program.
- Identify, assess, select, develop and maintain referral relationships with local agencies.
- Refer and link tenants to service providers in the general community: case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, visiting nurse, preventative health screening/wellness and legal advocacy.
- Refer concerns about lease violations to the property Director.
- Develop case plans in coordination with assessment services in the community.
- Monitor ongoing provision of services from community.
- Facilitate tenant meetings, community-organizing and social activities.
- Support tenants to enhance the quality of their lives.
- Work with management in mediating conflicts between tenants.
- Establish tenant communications through meeting minutes, newsletter, flyer, bulletin board, etc.
- Set up volunteer support program with services organizations in the community.
This is a brief overview of job responsibilities and not intended to be all inclusive.
D’Youville Life and Wellness Community can offer you (22.5+ hours/week):
- Competitive Compensation
- Next-Day Pay Option
- Health (Aetna), Dental, Vision, HSA with employer contribution
- Student Loan Forgiveness Guidance
- Flexible Spending Account
- Benefits available 1st of the mo. following 30 days
- Company paid Life Insurance
- Short Term, Long Term, Accident Disability insurance
- Retirement plan with employer match
- Employee Assistance Program with Discount marketplace
- Tuition Reimbursement
- Clean and Compassionate environment
Please consider joining our team working where The Difference is Love℠!
D’Youville Life and Wellness Community is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
#AppSS2026
Awarded the 2026 U.S. News & World Report Best Nursing Homes for Short-term Rehabilitation!
Since our inception in 1960, the D’Youville Life & Wellness Community campus has grown from a small 129-bed nursing home to a large 75-acre campus that serves over 1,500 seniors annually in the Greater Lowell Massachusetts area and surrounding communities. Our modern, state-of-the-art facilities include:
• Long-term Skilled Nursing – D’Youville Senior Care, including our Special Care Unit for
individuals with Alzheimer’s and other forms of dementia and memory loss
• Assisted Living – both Traditional (including subsidized apartments) and with Memory Care at The Saab Residence
• Short-stay Rehabilitation – D’Youville Senior Care and the D’Youville Center for Advanced Therapy which was awarded the 2026 U.S. News & World Report Best Nursing Homes for Short Term Rehabilitation
• Affordable Independent Senior Living (age 62+) – apartments in Bruyere Gardens
At D’Youville, our mission is at the heart of everything we do. Founded in 1960 by the Sisters of Charity of Ottawa and sponsored by the Carmelite Sisters for the Aged and Infirm, D’Youville Life and Wellness Community continues the healing ministry of Jesus Christ by identifying and responding to the needs of the community with professional and compassionate care in a home like setting. Our Five Core Values remain at the heart of what we do every day: Respect, Human Dignity/Whole Person, Advocacy, Compassion and Care of the Poor.
We are a Carmelite System Community: The Difference Is Love!
Founded
1960
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Awarded the 2026 U.S. News & World Report Best Nursing Homes for Short-term Rehabilitation!
Since our inception in 1960, the D’Youville Life & Wellness Community campus has grown from a small 129-bed nursing home to a large 75-acre campus that serves over 1,500 seniors annually in the Greater Lowell Massachusetts area and surrounding communities. Our modern, state-of-the-art facilities include:
• Long-term Skilled Nursing – D’Youville Senior Care, including our Special Care Unit for
individuals with Alzheimer’s and other forms of dementia and memory loss
• Assisted Living – both Traditional (including subsidized apartments) and with Memory Care at The Saab Residence
• Short-stay Rehabilitation – D’Youville Senior Care and the D’Youville Center for Advanced Therapy which was awarded the 2026 U.S. News & World Report Best Nursing Homes for Short Term Rehabilitation
• Affordable Independent Senior Living (age 62+) – apartments in Bruyere Gardens
At D’Youville, our mission is at the heart of everything we do. Founded in 1960 by the Sisters of Charity of Ottawa and sponsored by the Carmelite Sisters for the Aged and Infirm, D’Youville Life and Wellness Community continues the healing ministry of Jesus Christ by identifying and responding to the needs of the community with professional and compassionate care in a home like setting. Our Five Core Values remain at the heart of what we do every day: Respect, Human Dignity/Whole Person, Advocacy, Compassion and Care of the Poor.
We are a Carmelite System Community: The Difference Is Love!
Founded
1960
Company size
201-500 employees
Industry
Hospitals and Health Care
Org type
Nonprofit