Senior EPIC Interfaces Application Analyst (Remote)

We are seeking an Epic Integration/Interface Analyst with strong expertise in Epic Bridges, interface technologies, and APIs. This role is responsible for the design, build, testing, validation, and ongoing support of integrations across the enterprise. The analyst will partner with operational stakeholders and technical teams to gather and translate requirements, onboard and govern vendor applications, configure and support HL7 and FHIR-based integrations, and deliver scalable solutions that support clinical and business workflows. Responsibilities also include troubleshooting and root cause analysis, leading functional, integration, and regression testing, supporting go-lives and upgrades, maintaining integration documentation and standards, and coordinating closely with Epic, EDI, vendors, and project teams to ensure reliable, secure, and stable integrations.

What we do here changes the world. UTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Key Accountabilities:

• Provides oversight and mentorship to other Epic Application Specialists, all while having frequent and regular encounters with organizational and physician leadership as assigned.
• Performs as lead or key point-person for Epic application module(s) and associated functional area(s) as assigned.
• Works collaboratively with the Application Director on resource scheduling and issue management.
• Maintains expertise and seeks additional knowledge in the support and optimization of assigned Epic module(s), and how they integrate with other applications.
• Works cohesively with stakeholders to provide system support, including analysis, build, and testing of requested changes, and analysis of new functionality of applications.
• Reviews, builds, tests, and implements new functionality via System Upgrades and Special Updates.
• Works and manages multiple tasks independently. 
• Demonstrates timely, effective, and efficient troubleshooting of very complex production software and workflow issues (which may cross applications/teams) and defines mitigation plans for resolution.
• Acts as primary contributor in the development and documentation of internal procedures to use in conjunction with Epic application support, maintenance, and optimization. 10. Helps develop and build timelines and project plans.
• Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system.
• Assists Application Director in developing build timelines and project plans as communicated by leadership.
• Performs and oversees unit testing of application configurations and builds in appropriate non-production environments, to identify defects and create resolution plans accordingly.
• Assists with the creation of test scripts and ensures test scripts for integrated and end-user testing are relevant and accurate.
• Performs testing in a structured manner, follows any defined test scripts, and documents results.
• Performs unit testing of application configurations and builds in appropriate non-production environments, identifies issues and potential solutions.
• Follows established guidelines for system change control.
• Creates and maintains documentation for change management, including cost estimation, project documentation, communication, and training plans.
• Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards.
• Independently performs basic project management activities for the development and implementation of system changes and medium to large projects
• Develops application-specific reports.
• Provides technical specification and assistance to report developers as needed.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
• 3–7+ years of experience in healthcare IT integration (level dependent)
• Hands-on experience with Epic Bridges and HL7 messaging via Integration Engines (Cloverleaf, Rhapsody, Mirth, etc.)
• Strong problem-solving and communication skills

Preferred:

• Epic Bridges certification
• Integration Engine certification
• Experience with FHIR APIs and modern interoperability standards

Minimum Education:

Bachelor's Degree in Computer Science, Business or a related field required May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience:

7 years of experience in a health care related field required 5 years of experience supporting one or more Epic modules preferred Large scale health care systems planning and implementation experience on application software products preferred

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

We prefer employees who permanently reside and work in the State of Texas.